Resident Assistant

YWCA of Binghamton; City of Binghamton (NY); Hybrid; USD 20,664 - 27,552; Part time

Job summary

A well-established nonprofit organization in Binghamton is seeking part-time and full-time Residential Assistants. Responsibilities include managing intakes to the Emergency Shelter, supporting residents, and ensuring a safe environment. Ideal candidates should have a high school diploma, experience with mental health issues, and strong interpersonal skills. The role requires some lifting and the ability to multi-task effectively.

Qualifications

• Experience working with women with mental health issues.
• Experience with alcohol/drug dependency and/or domestic violence victims.
• Ability to prioritize tasks and multitask effectively.
• Capable of maintaining confidentiality and appropriate boundaries.

Responsibilities

• Complete intakes for the Emergency Shelter.
• Support residential staff with housing policies.
• Communicate with community agencies.
• Clean apartments when tenants move out.
• Monitor health and safety emergencies.

Skills

People skills

Conflict resolution

Crisis intervention

Organization

Ability to lift 50 pounds

Microsoft Office Suite

Education

High school diploma or GED

2-year degree in Human Services (preferred)

Job description

We are looking for part-time, full-time, and substitute employees for the 1st, 2nd and 3rd shifts.

Position Summary:

Let your people skills shine as a residential aid for a well-established nonprofit organization. You will serve as a Residential Assistant during an shift. You are in charge of all incoming intakes to the Emergency Shelter and responsible for assisting consumers with any special needs that may come up. Additionally, you will be responsible for cleaning rooms when tenants move out of the YWCA; as well as monitoring other chores around the building. You may also provide security coverage at the reception desk, screening all visitors. Responsibilities include assisting with health and safety emergencies, as well as conflict resolution and crisis intervention.

Responsibilities:

• Complete intakes of people entering the YWCA Emergency Shelter
• Support residential staff and residential consumers to uphold housing policies, curfews and respond to health/safety issues such as fire alarms, elevator malfunctions or medical emergencies.
• Communicate with agencies in the community regarding YWCA Residential Services
• Maintain appropriate boundaries with clients at all times
• Clean apartments when tenants move out
• Responsible for self-directed cleaning tasks throughout the building
• Will be required to work some third shift positions and holidays (rotating basis)
• Other tasks assigned at the discretion of the Residential Services Director

Requirements:

• Minimum high school diploma or GED equivalent, preferred 2-year degree in Human Services
• Experience working with women with mental health issues, alcohol/drug dependency and/or victims of domestic violence; with the capacity to handle sensitive issues tactfully
• The Residential Assistant should be a courteous individual, with a presentable and professional appearance
• Must be able to pick up at least 50 pounds and have the ability to move up and down stairs quickly
• The ability to multi-task as well as prioritize tasks at hand are also important qualities
• Experience with Microsoft Office Suite
• Ability to work independently when needed and as well as with a team
• Have good attendance
• Be organized and detail oriented
• Be able to maintain confidentiality & have appropriate boundaries
• Ability to maintain a neat workspace
• Provide a supportive environment which respects and affirms all consumers’ racial, cultural and religious identity and lifestyle
• Be open to the possibility of expanded duties as knowledge increases and interests become focused