Housing Support Case Manager: Help Families Thrive

Family Care Network; San Luis Obispo (CA); Hybrid; USD 33,000 - 49,000; Full time

Benefits offered by this job

Mileage reimbursement

Bilingual differential

Comprehensive benefits

Job summary

Family Care Network, Inc. (FCNI) is seeking a Case Manager for the Housing Support Program in San Luis Obispo with hybrid work options. You will conduct client assessments, deliver life-skills training, and coordinate services to help families move toward self-sufficiency.

This role emphasizes trauma-informed care, collaboration with community partners, and careful case documentation. A high school diploma is required, with preferred social work or related degree, and at least one year of

Qualifications

• High School diploma or equivalent required. Associate or Bachelor’s degree preferred in Social Work, Psychology, or related field.
• One year of direct experience in a Behavioral Health or Social Services setting such as outpatient clinics, facilities and/or related community-based organizations, preferred
• Must be computer literate with proficiency in Microsoft Office Suite and knowledge of database and reporting tools
• Excellent communication skills (verbal, written, and interpersonal)
• Excellent time management, organizational and multi-tasking skills
• High level of accuracy and attention to detail
• Ability to maintain discretion and confidentiality with sensitive information

Responsibilities

• Conduct assessments of client strengths, needs, and goals through interviews, screenings, and evaluations to develop individualized case plans in collaboration with clients.
• Provide one-to-one education and life skills training sessions, workshops, and group activities to teach clients practical skills and strategies for daily living.
• Assist clients with setting achievable life skills goals and helping to break them down into manageable steps.
• Monitor client progress toward goals, providing ongoing feedback, reinforcement, and support to promote success.
• Contact clients with internal and external service providers, agencies, community resources, and support networks.
• Maintain up-to-date knowledge of available resources and collaborate with community partners to ensure clients have timely and effective access.
• Provide emotional support, active listening, and validation to clients in distress.
• Maintain accurate client records, documenting screenings, assessments, case plans, and case notes following agency documentation standards.
• Ensure compliance with confidentiality regulations and agency policies regarding the handling of client information.

Skills

Communication

Time management

Multitasking

Discretion

Education

High school diploma

Associate or Bachelor’s degree preferred

Tools

Microsoft Office

Database & reporting tools

Job description

Family Care Network, Inc. (FCNI) is seeking a Case Manager for the Housing Support Program in San Luis Obispo with hybrid work options. You will conduct client assessments, deliver life-skills training, and coordinate services to help families move toward self-sufficiency.

This role emphasizes trauma-informed care, collaboration with community partners, and careful case documentation. A high school diploma is required, with preferred social work or related degree, and at least one year of