Housing Subsidy Eligibility Specialist

Eden Housing Limited; Cleveland (OH); On-site; USD 42,000 - 60,000; Full time

Job summary

EDEN Housing Limited seeks a Housing Specialist to support participants in housing subsidy programs by determining ongoing eligibility and answering client questions regarding our processes. The role helps clients remain on the program to receive rental subsidy payments.

The position handles applications, recertifications, lease approvals, and HAP contracts, coordinating with landlords, tenants, and case managers to ensure timely documentation and housing stability.

Qualifications

• High school diploma or GED required; an Associate's Degree preferred.
• 2–3 years of work with Housing Choice Voucher or similar housing programs preferred.
• 1–2 years of experience with the mental health population preferred.

Responsibilities

• Processes applications and approves based on income, disability, homeless status and linkage to supportive services.
• Ensures unit search within 120 days after approval and completes annual, interim and move recertifications with documentation.
• Uses basic math to review client paystubs and Social Security letters; maintains timely documentation.
• Manages lease approvals, verifies unit information with landlords as needed, and finalizes HAP contracts.
• Communicates with participants, landlords, case managers and supports housing stability.
• Enters data into EDEN's software system and OnBase; coordinates with Finance for payments.

Skills

Communication

Documentation

Coordination

Education

High school diploma or GED

Associate's degree preferred

Tools

OnBase

EDEN software

HMIS

Job description

EDEN Housing Limited seeks a Housing Specialist to support participants in housing subsidy programs by determining ongoing eligibility and answering client questions regarding our processes. The role helps clients remain on the program to receive rental subsidy payments.

The position handles applications, recertifications, lease approvals, and HAP contracts, coordinating with landlords, tenants, and case managers to ensure timely documentation and housing stability.