Affordable Housing Eligibility Specialist

System One; Milwaukee (WI); Presencial; USD 45.000 - 50.000; Jornada completa

Descripción de la vacante

The Housing Specialist supports low-income families and individuals—including elderly, disabled, or homeless participants—through the Housing Choice Voucher (HCV) program. This onsite role ensures HUD compliance while delivering excellent service to participants and property owners.

Responsibilities include eligibility reviews, move processes, and maintaining accurate records in agency systems, with coordination among landlords and community partners to uphold program requirements.

Formación

• Associate degree or equivalent preferred.
• 3–5 years in housing programs or related field.
• Strong customer service and communication skills.

Responsabilidades

• Conduct annual and interim eligibility reviews, rent calculations, and recertifications for HCV participants.
• Explain program requirements and assist clients through intake, eligibility, and move processes.
• Maintain accurate client records and timely updates in agency databases.
• Communicate with landlords, tenants, and partners regarding housing policies and guidelines.
• Review documentation to verify income, household composition, and continued eligibility.
• Ensure adherence to HUD regulations, Fair Housing laws, and agency policies.
• Support achievement of SEMAP and contractual performance standards.

Conocimientos

Housing programs

Customer service

MS Office

Housing software

HUD regulations

Bilingual

Educación

Associate degree

Public administration

Social work

Herramientas

Housing software

Descripción del empleo

The Housing Specialist supports low-income families and individuals—including elderly, disabled, or homeless participants—through the Housing Choice Voucher (HCV) program. This onsite role ensures HUD compliance while delivering excellent service to participants and property owners.

Responsibilities include eligibility reviews, move processes, and maintaining accurate records in agency systems, with coordination among landlords and community partners to uphold program requirements.