Housing Stabilization Specialist – Trauma‑Informed Case Manager

National Church Residences; Columbus (OH); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical & Rx

Dental & Vision

Paid Time Off

Tuition Reimbursement

Job summary

National Church Residences in Columbus, OH is seeking a Housing Stabilization Specialist to provide individualized services that help residents sustain tenancies and avoid eviction. You will develop retention plans, conduct monthly home visits, and coach on budgeting, housekeeping, lease responsibilities and tenant rights.

Using trauma-informed care, Housing First, and motivational interviewing, you will partner with Property Management and Case Managers to coordinate services, maintain

Qualifications

• High school diploma or GED with two years related experience, or Associate's or Bachelor's degree in Human Services, Social Work, Psychology, Sociology, or related field.
• Two years experience with homelessness, mental illness, substance use disorders, or other barriers to housing.
• Experience in Permanent Supportive Housing (PSH), Housing First, Rapid Re-Housing, or supportive housing programs preferred.
• Knowledge of Fair Housing, lease compliance, eviction prevention, and housing retention strategies preferred.
• Bilingual abilities (Spanish, ASL, or other languages) preferred.

Responsibilities

• Provide individualized housing stabilization services to help residents maintain tenancies.
• Develop and implement Housing Retention Plans, Behavioral Agreements, housekeeping plans, and rent repayment plans.
• Conduct monthly home visits to assess housing conditions, reinforce lease compliance, and identify tenancy risks.
• Coach residents on independent living skills, including budgeting, housekeeping, lease responsibilities, conflict resolution, and tenant rights.
• Utilize trauma-informed care, Housing First, motivational interviewing, and harm reduction approaches to engage residents and promote positive outcomes.
• Partner with Property Management to address lease violations, coordinate interventions, and support housing retention efforts.
• Maintain timely and accurate documentation, including case notes, home visit records, and housing stabilization plans.
• Monitor resident progress, track housing stability outcomes, and assist with program reporting.
• Collaborate with Case Managers, Clinical staff, Property Management, and community partners to coordinate resident services.
• Participate in team meetings, case conferences, required trainings, and continuous quality improvement initiatives.

Skills

Strong communication

Relationship-building

Problem-solving

Independence

Team collaboration

Trauma-informed care

Motivational interviewing

Microsoft Office

Electronic documentation systems

Bilingual preferred

Education

High school diploma or GED

Associate's degree in Human Services

Bachelor's degree in Social Work or related field

Tools

Microsoft Office

Case management software / electronic documentation

Job description

National Church Residences in Columbus, OH is seeking a Housing Stabilization Specialist to provide individualized services that help residents sustain tenancies and avoid eviction. You will develop retention plans, conduct monthly home visits, and coach on budgeting, housekeeping, lease responsibilities and tenant rights.

Using trauma-informed care, Housing First, and motivational interviewing, you will partner with Property Management and Case Managers to coordinate services, maintain