Housing Stability Specialist, FCS – Spokane

Goodwill Industries of the Inland Northwest; Spokane (WA); On-site; USD 30,000 - 39,000; Full time

Job summary

Goodwill Industries of the Inland Northwest is seeking a Housing Services Specialist to support Foundational Community Supports (FCS) in Spokane, WA. The role emphasizes helping participants secure housing through direct and indirect services, assessing housing needs, and coordinating landlord referrals.

Requires a Bachelor's degree in human or social services or equivalent experience, plus credentials such as CESP or CRC, or an Associate degree with three+ years in supported employment.

Qualifications

• Bachelor's degree in human or social services from an accredited college or university with relevant experience.
• Possession of a Certified Employment Support Professional (CESP) credential.
• Possession of a Certified Rehabilitation Counselor (CRC) credential.
• Associate degree with three+ years of demonstrated experience in supported employment or related services.

Responsibilities

• Help participants achieve housing stability and access needed assistance.
• Document participant housing requirements.
• Identify household barriers affecting housing options.
• Gather information about participants' prior housing situations.
• Develop housing searches and locate landlords willing to rent.
• Coordinate supportive services to maintain stable housing.
• Ensure compliance with State and Federal Fair Housing Laws.
• Use community networks to locate housing and make referrals as needed.
• Participate in meetings and staffings to review IHP effectiveness.
• Explain and provide information on the coordinated entry process.
• Assist with development and implementation of programs and services.
• Screen referrals for appropriate program options.
• Maintain good working relationships with participants, referral agencies, landlords, and team.
• Follow up on participant progress and provide encouragement.
• Ensure paperwork is current, accurate, and compliant with case notes.
• Enter required data into the Participant Case Management database.
• Provide services in line with Goodwill policies and CARF standards; ensure safety.
• Assist participants in achieving the highest level of independent functioning.
• Facilitate Person-Centered Planning to determine housing goals and oversee progress.
• Model professional work behaviors and interpersonal skills.
• Inform business, labor, and the public about Goodwill services and opportunities.
• Collaborate with Workforce and Family Services to provide participant services.
• Follow all safety-related policies and directives; wear PPE as required.
• Maintain agency confidentiality and comply with health, safety, and fire standards.

Education

Bachelor's degree in human or social services

Certified Employment Support Professional

Certified Rehabilitation Counselor

Associate degree with three or more years of demonstrated experience

Job description

Goodwill Industries of the Inland Northwest is seeking a Housing Services Specialist to support Foundational Community Supports (FCS) in Spokane, WA. The role emphasizes helping participants secure housing through direct and indirect services, assessing housing needs, and coordinating landlord referrals.

Requires a Bachelor's degree in human or social services or equivalent experience, plus credentials such as CESP or CRC, or an Associate degree with three+ years in supported employment.