Housing Stability Navigator

RURAL RESOURCES; Davenport (WA); On-site; USD 30,000 - 80,000; Full time

Benefits offered by this job

Medical & Dental

Vision & Life

403(b) match

HSA/FSA

Paid vacation

Paid sick leave

Holidays

Job summary

RURAL RESOURCES in Washington state is seeking a Housing Case Manager within the Housing department to provide information, assistance and comprehensive case management to individuals or families. You will assess needs, develop service plans, coordinate referrals, advocate with service providers, and support clients facing housing instability, crisis, or transitions, including emergency shelter intake.

This role requires knowledge of local programs, strong communication, and the ability to

Qualifications

• Bachelor’s degree in human/social services or related field and two years relevant experience either paid or as a volunteer.
• Any combination of education and experience which would provide the applicant with the desired skills, knowledge, and ability required to perform the job.

Responsibilities

• Complete the initial interviews with the client and their family to assess the client's eligibility for services.
• Emergency Shelter intake and placement.
• Gather relevant and useful data from the client, family, other agencies, and so on to formulate a housing assessment of the client and his or her family.
• Monitor adherence to the plan and manage the flow of accurate information within the action system to maintain a goal orientation and coordination momentum.
• Assists customers to access resources via direct assistance and/or referral.
• Provide information to help the client and their family in situations of crisis and conflict with referrals to service providers.
• Provide ongoing emotional support to the client and their family so they can cope better with problems and utilize professional and complex services.

Skills

Crisis intervention principles

Knowledge of social service delivery

Report writing

Effective communication

Confidentiality

Policy comprehension

MS Word

MS Excel

Education

Bachelor’s degree in human/social services or related field

Tools

MS Word

MS Excel

Job description

RURAL RESOURCES in Washington state is seeking a Housing Case Manager within the Housing department to provide information, assistance and comprehensive case management to individuals or families. You will assess needs, develop service plans, coordinate referrals, advocate with service providers, and support clients facing housing instability, crisis, or transitions, including emergency shelter intake.

This role requires knowledge of local programs, strong communication, and the ability to