Housing Stability & Diversion Case Manager

Socket.dev; Durham (NC); On-site; USD 23,000 - 28,000; Part time

Job summary

Socket.dev in Durham, NC is seeking a Diversion Specialist Case Manager to provide housing-focused case management within the Centralized Intake process. The role demands timely intake, housing option assessments, and coordination with landlords and service providers to prevent shelter use.

The position requires a Bachelor's degree in a human services field, with a Master’s preferred, and at least two years of relevant experience in mediation, caseload assessment, and crisis intervention for

Qualifications

• Bachelor's degree in a human services field.
• Master's degree preferred.
• At least two years of professional experience in mediation, conflict resolution, case management, assessment, counseling, and crisis intervention, with homeless and/or at-risk populations.
• Community organizing experience is a plus.
• Ability to use client-centered and/or motivational interviewing approaches.

Responsibilities

• Participate as a member of the Central Front Door CE unit, attending meetings and updating information according to the established process (within HMIS).
• Meet with the client as assigned or within 24 hours.
• Complete comprehensive intake assessment to determine housing options.
• Assess resources needed for short-term housing options.
• Refer clients to housing location services and case management as needed.
• Submit requests for locating housing and inspections with collaboration.
• Work with property managers to resolve tenancy issues.
• Ensure eligible participants complete the housing subsidy application process.
• Enter and maintain data in HMIS.
• Coordinate with DSS and other agencies toward program goals.

Skills

Case management

Mediation

Crisis intervention

Counseling

Assessment

Social work with homeless

Client engagement

Team collaboration

Education

Bachelor's degree in human services

Master's degree preferred

Tools

HMIS

Job description

Socket.dev in Durham, NC is seeking a Diversion Specialist Case Manager to provide housing-focused case management within the Centralized Intake process. The role demands timely intake, housing option assessments, and coordination with landlords and service providers to prevent shelter use.

The position requires a Bachelor's degree in a human services field, with a Master’s preferred, and at least two years of relevant experience in mediation, caseload assessment, and crisis intervention for