Housing Stability Navigator

ACCESS; Medford (OR); On-site; USD 42,000 - 54,000; Full time

Job summary

ACCESS is seeking a Housing Navigator in Oregon to join a multidisciplinary team addressing housing and supportive service needs for individuals and families. You will lead housing identification, navigation, and lease-up processes to secure stable housing opportunities for program participants.

You will work closely with participants, case managers, partner agencies, and landlords to expedite housing acquisition, provide mediation, and promote long-term tenancy success.

Qualifications

• At least 1 year of experience working with vulnerable populations.
• Basic understanding of property management and tenant law.
• Excellent computer and communication skills.
• Ability to multitask and maintain client confidentiality.

Responsibilities

• Create, maintain, and support the housing portfolio process with detailed information to help match program participants with suitable housing options.
• Provide housing search assistance for eligible referred program participants.
• Support participants and case managers through housing search, application, and placement, including viewings, document collection, and lease signings.
• Track referred individuals and families and ensure progression through the housing process.
• Attend training and conferences to build the knowledge base.
• Help participants identify neighborhoods, conduct housing searches, and negotiate with landlords on their behalf.
• Establish and maintain relationships with landlords and property management companies.
• Assist in processing and submitting housing applications (subsidized and unsubsidized).
• Conduct inspections of potential permanent housing units.
• Collaborate with case managers to ensure seamless services and resolve issues.
• Complete Rent Well Certification and participate in Rent Well Trainings.
• Provide tenant education on rights, responsibilities, discrimination, and landlord communication.
• Document and maintain HMIS data when necessary.
• Participate in staff meetings and prepare regular activity reports.

Skills

Communication skills

Organizational skills

Interpersonal skills

Attention to detail

Tools

Microsoft Office

Web-based applications

Job description

ACCESS is seeking a Housing Navigator in Oregon to join a multidisciplinary team addressing housing and supportive service needs for individuals and families. You will lead housing identification, navigation, and lease-up processes to secure stable housing opportunities for program participants.

You will work closely with participants, case managers, partner agencies, and landlords to expedite housing acquisition, provide mediation, and promote long-term tenancy success.