Housing Stability Case Manager (Temporary)

YWCA Tulsa; Tulsa (OK); On-site; USD 45,000 - 48,000; Full time

Job summary

YWCA Tulsa is hiring a Housing Caseworker to connect individuals and families experiencing homelessness with permanent housing. The role uses Housing First and Progressive Engagement practices to support clients quickly and empathetically.

This temporary position lasts 18-24 months with potential adjustments. Duties include client assessments, documentation, move-in support, benefit applications, and coordination with community resources to promote self-sufficiency and housing stability.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to build rapport with individuals from diverse backgrounds.
• Cultural sensitivity and understanding of diversity.

Responsibilities

• Provide services with empathy, cultural sensitivity, and professionalism.
• Manage a caseload of 15 clients, conducting in-depth assessments.
• Assist with essential documentation: birth certificates, IDs, Social Security, disability, and public benefit applications.
• Support clients through the move-in process, including securing household items and preparing home warming kits.
• Advocate for equitable access to services and ensure clients receive eligible public benefits.
• Connect clients to community resources for food, clothing, transportation, childcare, etc., and follow up regularly.
• Engage with all clients on self-sufficiency practices, such as managing bills, setting up payment plans, and understanding tenant obligations.
• Use Progressive Engagement case management to connect participants to resources including job and educational opportunities to help them become self-sufficient.

Skills

Communication

Rapport building

Cultural humility

Collaboration

Job description

YWCA Tulsa is hiring a Housing Caseworker to connect individuals and families experiencing homelessness with permanent housing. The role uses Housing First and Progressive Engagement practices to support clients quickly and empathetically.

This temporary position lasts 18-24 months with potential adjustments. Duties include client assessments, documentation, move-in support, benefit applications, and coordination with community resources to promote self-sufficiency and housing stability.