Housing Stability Case Manager (Social Services)

Camillus House; Miami (FL); On-site; USD 48,000 - 66,000; Full time

Benefits offered by this job

Medical Plans

Dental & Vision

Disability Insurance

Life Insurance

Paid Vacation & Sick Time

Paid Holidays

EAP

Job summary

Camillus House in Miami is seeking a dedicated Case Manager to provide intensive case management and supportive services for individuals in our residential treatment program who are experiencing homelessness and co-occurring disorders.

You will assess needs, develop service plans, and connect clients with housing, healthcare, and community resources while collaborating with internal teams and partners. The role requires flexibility, strong ethics, and cultural sensitivity.

Qualifications

• Bachelor’s degree in Social Work, Psychology, Human Services, or related field (equivalent experience may be considered).
• At least 2 years of case management, behavioral health, or social services experience, preferably with individuals experiencing homelessness and/or co‑occurring disorders.
• Strong organizational skills and ability to manage multiple priorities.
• Excellent interpersonal and communication skills, both written and verbal.
• Cultural sensitivity and ability to work with diverse and vulnerable populations.
• Proficiency in Microsoft Office (Word, Excel) and data entry systems; HMIS experience preferred.
• Ability to work independently and collaboratively within a team.
• Crisis management and problem‑solving skills.
• Valid Florida Driver’s License with clean driving record.
• Flexible schedule including evenings, weekends, and holidays.
• Bilingual (English/Spanish or English/Creole) preferred.

Responsibilities

• Conduct client assessments to identify needs, strengths, and barriers related to housing, income, wellness, and independent living.
• Develop and update individualized service plans with clear and measurable goals.
• Meet with clients regularly to review progress, address challenges, and provide ongoing support.
• Connect clients with housing, benefits, healthcare, behavioral health, employment, and other community resources.
• Coordinate services and advocate for clients with internal teams and outside providers.
• Participate in case conferences, team meetings, case staffing, and community partner meetings.
• Respond to urgent client needs and provide appropriate follow‑up support.
• Assist with housing placement, transition planning, discharge planning, and follow‑up services.
• Maintain accurate and timely case notes, client files, reports, and service documentation.
• Enter client information into HMIS and other required databases.
• Follow all agency policies, contractual requirements, and confidentiality standards.
• Build positive working relationships with community partners and service providers.
• Attend staff meetings, trainings, and supervision sessions.
• Support special projects and other departmental needs as assigned.
• Perform other related duties as assigned.

Skills

Strong organizational skills

Excellent interpersonal and written & 

Education

Bachelor's degree in Social Work, Psychology, Human Services, or related field

Tools

Microsoft Office (Word, Excel)

HMIS

Job description

Camillus House in Miami is seeking a dedicated Case Manager to provide intensive case management and supportive services for individuals in our residential treatment program who are experiencing homelessness and co-occurring disorders.

You will assess needs, develop service plans, and connect clients with housing, healthcare, and community resources while collaborating with internal teams and partners. The role requires flexibility, strong ethics, and cultural sensitivity.