Housing Stability Case Manager (Shelter & RAP)

Crossroads Rhode Island; Providence (RI); On-site; USD 42,000 - 62,000; Full time

Job summary

Crossroads Rhode Island in Providence, RI seeks a dedicated Case Manager to provide community-based support to individuals and families facing homelessness. You will assess needs, develop case plans, and coordinate services within a Housing First framework.

Responsibilities include advocating for clients, linking to resources, maintaining confidential records, and collaborating with shelter and RAP programs. Requires relevant education or experience as listed.

Qualifications

• Bachelor’s degree in a Human Services field or equivalent.
• Associates degree plus 2+ years experience in advocacy or case management.
• Certification in Case Management plus 2+ years experience or 8+ years experience.

Responsibilities

• Advocate for mission and uphold agency values.
• Deliver services with safety, respect, and effectiveness.
• Access community resources and schedule appointments.
• Develop client-centered goals and measurable service plans.
• Maintain confidentiality and complete required documentation.
• Support Housing First approach to assist housing stability.
• Coordinate case management with internal/external partners.
• Attend trainings and maintain program eligibility records.

Skills

Fast-paced work

Multi-tasking

Excellent communication

Confidentiality

Transportation to appointments

Client-centered planning

Education

Bachelors in Human Services

Associates in Human Services + 2 yrs exp

Case Management certification + 2 yrs exp

8+ years in human services

Job description

Crossroads Rhode Island in Providence, RI seeks a dedicated Case Manager to provide community-based support to individuals and families facing homelessness. You will assess needs, develop case plans, and coordinate services within a Housing First framework.

Responsibilities include advocating for clients, linking to resources, maintaining confidential records, and collaborating with shelter and RAP programs. Requires relevant education or experience as listed.