Case Manager — Housing & Family Support (On-site)

Family Service Of Rhode Island; Middletown (RI); On-site; USD 26,000 - 32,000; Full time

Job summary

Family Service of Rhode Island is seeking a full-time case manager to support families experiencing homelessness in the Permanent Supportive Housing program. The role involves on-site work at Lucy’s Hearth in Middletown, RI, and outreach to families at apartments across Aquidneck Island.

You will coordinate mainstream benefits, initiate housing stabilization strategies, and build strong relationships with landlords and community resources.

Qualifications

• Associates degree in human services or equivalent combination of education and experience required.
• Experience working with diverse populations across socio-economic spectra.
• Excellent organizational, computer, and customer service skills required.
• Valid driver’s license, reliable vehicle and auto insurance required.

Responsibilities

• Provide case management services to families experiencing homelessness in the Permanent Supportive Housing Program.
• Initiate intervention strategies to improve clients’ self-sufficiency and housing outcomes.
• Assist clients in accessing mainstream benefits and coordinating with community resources.
• Support landlord relationships and client success during placement in permanent housing.
• Work on-site at Lucy’s Hearth in Middletown, RI and visit families at apartments across Aquidneck Island.
• Participate in rotating on-call duties as assigned.

Skills

Case management

Organizational skills

Computer skills

Customer service

Driver's license

Bilingual/multilingual (bonus)

Education

Associate degree in human services

Tools

Computer literacy

Job description

Family Service of Rhode Island is seeking a full-time case manager to support families experiencing homelessness in the Permanent Supportive Housing program. The role involves on-site work at Lucy’s Hearth in Middletown, RI, and outreach to families at apartments across Aquidneck Island.

You will coordinate mainstream benefits, initiate housing stabilization strategies, and build strong relationships with landlords and community resources.