Housing Stability Case Manager - Rapid Rehousing & Support

The Salvation Army; Beaver Falls (Beaver County); On-site; USD 42,000 - 55,000; Full time

Job summary

The Salvation Army in Beaver Falls is seeking a dedicated case manager to support households experiencing homelessness. You will provide intake, assessment, housing placement support, and linkage to community services to help individuals exit homelessness and achieve permanent housing.

The role emphasizes confidential, trauma-informed care, coordination of care across agencies, and adherence to HUD/CoC guidelines. Strong communication and organizational skills are essential.

Qualifications

• Bachelor's degree in Human Services or related field.
• At least two years of experience in housing, behavioral health or crisis-oriented programs including one year involvement with the homeless.
• Knowledge of homelessness, mental health, substance use, and crisis intervention.

Responsibilities

• Represent The Salvation Army professionally and maintain client confidentiality.
• Provide case management for the Rapid Rehousing program including intake/assessment, housing location/inspection, lease negotiation, goal setting/tracking, service planning, referrals, and HMIS documentation.
• Promote access to mainstream benefits and transportation assistance to clients.
• Deliver services using Housing First, harm reduction, and trauma-informed approaches.
• Maintain monthly face-to-face contact with clients and frequent phone contact as needed.
• Document all contacts within two business days and complete annual HMIS assessments when due.
• Maintain confidential and accurate client files in compliance with HUD/CoC and funders' policies.
• Collaborate with community agencies and participate in trainings and staff meetings.

Skills

Homelessness knowledge

Mental health & crisis intervention

Motivational Interviewing

Housing First & Harm Reduction

Counseling & active listening

Multitasking & prioritization

Communication (oral & written)

Community resources

Independence & adaptability

Problem solving

Social work ethics

Time management

Team collaboration

MS 365 proficiency

Bilingual Spanish/English (preferred)

PA driver's license

Compliance (Clearance, KeepSAfe)

Education

Bachelor's degree in Human Services or related social services field

Job description

The Salvation Army in Beaver Falls is seeking a dedicated case manager to support households experiencing homelessness. You will provide intake, assessment, housing placement support, and linkage to community services to help individuals exit homelessness and achieve permanent housing.

The role emphasizes confidential, trauma-informed care, coordination of care across agencies, and adherence to HUD/CoC guidelines. Strong communication and organizational skills are essential.