Housing Stability Case Manager — Eviction Prevention

sus.com; New York (NY); On-site; USD 43,000 - 49,000; Full time

Job summary

S:US in New York is seeking a Case Manager to support Eviction Prevention and Homeless Prevention efforts in Manhattan. You will manage caseloads, connect clients to benefits, legal aid, and Homebase services, and navigate housing courts to achieve housing stability.

The role emphasizes outreach, collaboration with service providers, and diligent documentation while supporting participants’ progress toward stable housing.

Qualifications

• HS Diploma, GED, or AA degree and two years qualifying experience.
• Ability to work in the field and/or Homebase office up to five days per week.
• Ability to travel to housing court and HRA/DSS offices up to two days per week.
• Proficiency in database/client record systems and Microsoft 365.

Responsibilities

• Oversee case management for program participants and their families, coordinating services to meet housing needs.
• Ensure community follow-up to engage participants and promote compliance with appointments.
• Participate in outreach at Manhattan housing court and in the field.
• Promote linkage with legal aid and other service providers to support housing stability.
• Monitor progress and update records; prepare and submit financial assistance requests.

Skills

Data entry

Bilingual English/Spanish

Field visits

Education

HS Diploma/GED/AA degree

Tools

Microsoft 365

Database / client records

Job description

S:US in New York is seeking a Case Manager to support Eviction Prevention and Homeless Prevention efforts in Manhattan. You will manage caseloads, connect clients to benefits, legal aid, and Homebase services, and navigate housing courts to achieve housing stability.

The role emphasizes outreach, collaboration with service providers, and diligent documentation while supporting participants’ progress toward stable housing.