Housing Stability Case Manager: Benefits & Eligibility

Agate Housing and Services; Minneapolis (MN); Hybrid; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical

Vision

Dental insurance

Group term life

401k profit sharing

4 weeks PTO

11 holidays

Job summary

Agate Housing and Services is seeking a Case Manager II - Benefits & Eligibility to help MPHA residents access benefits, maintain recertifications, and connect to community resources. The role emphasizes resident-centered services, confidentiality, and collaboration with staff and partners.

The position focuses on benefits navigation, income supports, and housing stability across multiple MPHA properties, with on-site hours and occasional remote work as needed.

Qualifications

• Bachelor's degree in social work, human services or related field, or minimum 2 years of experience in similar role.
• Experience providing person-centered services and supporting individuals in navigating complex systems and community resources.
• Must have valid MN Driver's License and pass background check.
• Proficiency with Microsoft Office Products.

Responsibilities

• Provide resident-centered case management to MPHA residents, with emphasis on benefits access, income stability, and housing stability.
• Meet with residents to identify needs, strengths, goals, and potential eligibility for public benefits, income supports, and community assistance programs.
• Assist residents with benefit applications, renewals, MPHA annual and interim recertification requirements, and required income change updates, including gathering verification documents.
• Help residents understand benefit notices and connect them with appropriate agencies or providers.
• Develop individualized service goals and follow-up plans with residents, using warm referrals.
• Provide regular on-site office hours, outreach, and individual meetings at assigned MPHA properties, including in-home visits when appropriate.

Skills

Bachelor's degree

Person-centered services

Prioritization

Microsoft Office

Problem solving

Multitasking

MN Driver's License

Networking (email/phone)

Personal vehicle

Education

Bachelor's degree in social work

2+ years experience

Job description

Agate Housing and Services is seeking a Case Manager II - Benefits & Eligibility to help MPHA residents access benefits, maintain recertifications, and connect to community resources. The role emphasizes resident-centered services, confidentiality, and collaboration with staff and partners.

The position focuses on benefits navigation, income supports, and housing stability across multiple MPHA properties, with on-site hours and occasional remote work as needed.