Housing Stability Case Management Supervisor

FacetsCares; Alexandria (VA); On-site; USD 60,000 - 68,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

403(b) retirement plan

Job summary

FACETS seeks a seasoned Case Management Supervisor to lead a team delivering trauma-informed services to families facing homelessness in Alexandria, VA. You will supervise case managers, ensure high-quality housing plans, and collaborate with partners to secure safe shelter and pathways to permanent housing.

The role emphasizes leadership, compliance with funder requirements, and data-driven program improvements to support families on their path to stability.

Qualifications

• Bachelor’s degree in Social Work, Human Services or a related field preferred.
• Minimum of 2 years in a supervisory role within a shelter or residential program.
• Experience working with homelessness or vulnerable populations.
• Strong leadership and supervisory skills with coaching ability.
• Excellent verbal and written communication for diverse audiences.
• Knowledge of trauma-informed care and strengths-based case management.
• Familiarity with housing resources and HMIS/funder standards.

Responsibilities

• Supervise, coach, and support a team of Case Managers with regular supervision and development.
• Serve as hiring Manager for shelter program staff.
• Oversee development and review of service and housing plans for timely transitions to permanent housing.
• Maintain a safe, trauma-informed environment for clients.
• Coordinate with partners to enhance service delivery and housing outcomes.
• Monitor documentation for HMIS compliance and funder standards.
• Represent FACETS in community meetings and with stakeholders.
• Prepare reports for leadership and funders.

Skills

Leadership

Supervision

Coaching

Team development

Crisis management

Trauma-informed care

Strong communication

Stakeholder engagement

Time management

Microsoft Excel

Education

Bachelor's degree in Social Work

Tools

HMIS

Microsoft Office

Job description

FACETS seeks a seasoned Case Management Supervisor to lead a team delivering trauma-informed services to families facing homelessness in Alexandria, VA. You will supervise case managers, ensure high-quality housing plans, and collaborate with partners to secure safe shelter and pathways to permanent housing.

The role emphasizes leadership, compliance with funder requirements, and data-driven program improvements to support families on their path to stability.