Housing Specialist, HCV Programs | Onsite in SF

System One, Inc.; Daly City (CA); On-site; USD 33,000 - 34,000; Full time

Job summary

System One, Inc. is seeking a Housing Specialist in San Francisco, CA. This contract-to-hire, onsite role runs 8a-5p, Monday–Friday, and supports low-income families to obtain and maintain affordable housing through the Housing Choice Voucher (HCV) program.

The position emphasizes HUD/compliance and excellent customer service. The role requires 3–5 years in housing or related fields, proficiency in Microsoft Office, and knowledge of HUD regulations.

Qualifications

• Associate degree preferred (Business, Social Work, Public Administration ideal).
• 3-5 years of experience in housing programs, social services, or related fields.
• Strong customer service and communication skills; ability to handle a high-volume workload.
• Proficient with Microsoft Office and housing program software systems.
• Knowledge of HUD regulations and HCV program requirements strongly preferred.

Responsibilities

• Conduct annual and interim eligibility reviews, rent calculations, and recertifications for HCV participants.
• Explain program requirements and assist clients through intake, eligibility, and move processes.
• Maintain accurate client records and ensure timely updates in agency databases.
• Communicate effectively with landlords, tenants, and community partners regarding housing policies and program guidelines.
• Review documentation to verify income, household composition, and continued program eligibility.
• Ensure adherence to HUD regulations, Fair Housing laws, and agency policies.
• Support achievement of performance goals (SEMAP and contractual standards).

Skills

Customer service

Communication

Microsoft Office

Housing program software

HUD regulations knowledge

Education

Associate degree preferred

Tools

Microsoft Office

Housing program software

Job description

System One, Inc. is seeking a Housing Specialist in San Francisco, CA. This contract-to-hire, onsite role runs 8a-5p, Monday–Friday, and supports low-income families to obtain and maintain affordable housing through the Housing Choice Voucher (HCV) program.

The position emphasizes HUD/compliance and excellent customer service. The role requires 3–5 years in housing or related fields, proficiency in Microsoft Office, and knowledge of HUD regulations.