Housing Services Coordinator — Rehousing & Support Lead

Helpline Youth Counseling; Whittier (CA); On-site; USD 48,000 - 64,000; Full time

Job summary

Helpline Youth Counseling is seeking a Housing Services Coordinator in California to support the Recovery Rehousing Navigator and related programs. The role coordinates referrals, wait lists, documents, and services under the Housing Support Services Manager.

It also oversees reporting, crisis housing processes, and collaboration with partner agencies to advance client housing outcomes. Candidate must have at least three years in social services, familiarity with subsidized housing programs, and

Qualifications

• Three years of experience in social services required.
• One year of supervisory experience preferred.
• Experience assisting low- and very-low-income individuals in accessing affordable housing.
• Experience working with homeless individuals or families preferred.
• Bilingual: Desirable but not required.

Responsibilities

• Provide RRHM support in quality control to RRHN and conduct performance appraisals.
• Facilitate the usage of all assessment tools to determine vulnerability, assisting individuals with collecting documents necessary for housing, and providing linkage to ongoing supportive services.
• Complete reports and documentation as required by HYC RRH and program funders.
• Provide support in overseeing RRH Staff in screening, assessing, and problem-solving with individuals.
• Oversee process of Crisis Housing, Rapid/Recovery Rehousing and Problem-Solving Services and Financial Assistance Administration.
• Ensure that all individual members are prioritized with services to health, supportive service, and educational needs. Provide appropriate crisis intervention to in the form of support and/or problem solving as deemed necessary.
• Collaborate with co-located staff to oversee referrals that are being made.
• Establish and maintain effective working relationships with partner agencies, housing providers, and related resources.
• Monitor program data, documentation of services, and progress toward outcomes.
• Provide supportive services as needed to individuals that are enrolled in the program. Complete housing plans, refer to other homeless agencies, and conduct housing inspections.
• Manage client complaints and grievances submitted during program enrollment.
• Other duties as assigned.

Skills

Housing resources

HUD guidelines

Housing First

Case management

Communication

Time management

HMIS data entry

Driver's license

Tools

HMIS

Microsoft Office

Windows

Excel

PowerPoint

Job description

Helpline Youth Counseling is seeking a Housing Services Coordinator in California to support the Recovery Rehousing Navigator and related programs. The role coordinates referrals, wait lists, documents, and services under the Housing Support Services Manager.

It also oversees reporting, crisis housing processes, and collaboration with partner agencies to advance client housing outcomes. Candidate must have at least three years in social services, familiarity with subsidized housing programs, and