Housing Resource Center Program Lead — Impact & Growth

Bay Area Community Services (BACS); Berkeley (CA); On-site; USD 54,000 - 90,000; Full time

Benefits offered by this job

High salary

Excellent benefits

PTO 31 days

Mileage reimbursement

Company laptop

Growth opportunities

Vision reimbursement

Job summary

Bay Area Community Services is seeking a Program Supervisor to lead a team of eight including Care Coordinators, Employment Counselors, and Clinicians. You will oversee daily program operations, direct service, administrative tasks, fiscal oversight, and quality improvement initiatives to maximize client outcomes.

The role requires strong leadership, staff supervision, and experience in social services. A Bachelor's degree is preferred; Alameda County travel is essential, with a Tue-Sat or

Qualifications

• At least one year managing direct report staff with responsibility for hiring, performance review and improvement.
• Three years of management, administrative and leadership experience in the social service field.
• Demonstrated capacity leading diverse and multi-disciplinary teams toward a common goal.
• Intermediate proficiency in Microsoft Word/Excel and ability to type 45 WPM.
• Valid California driver’s license, personal vehicle, and proof of insurance; DMV printout required.
• Travel throughout Alameda County is essential.

Responsibilities

• Meet clients where they are to implement consumer-centered services that are needs-driven, strengths-based and culturally relevant.
• Manage flow of referrals, intakes, and discharges of participants and ensure accessibility and welcoming of all people.
• Be an available and engaged manager, supervise staff including hiring, training, and performance evaluations.
• Hold staff accountable to contract and individual performance standards.
• CQI: challenge the status quo and implement systems for continuous quality improvement.
• Ensure compliance with funders, including documentation, grant management, presentations, and reports.
• Communicate effectively using strength-based language throughout program management and supervision.
• Participate in trainings for agency, professional, and personal development.

Skills

Staff supervision

Leadership

Communication

Problem solving

Strategic thinking

Diversity & inclusion

Client-centered care

Education

Bachelor's degree preferred

Associates degree required

Tools

Microsoft Word/Excel

Job description

Bay Area Community Services is seeking a Program Supervisor to lead a team of eight including Care Coordinators, Employment Counselors, and Clinicians. You will oversee daily program operations, direct service, administrative tasks, fiscal oversight, and quality improvement initiatives to maximize client outcomes.

The role requires strong leadership, staff supervision, and experience in social services. A Bachelor's degree is preferred; Alameda County travel is essential, with a Tue-Sat or