Housing Programs Specialist — Tenant Services & Compliance

SEICAA; Pocatello (ID); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Health/Vision/Dental

Life Insurance

Short Term Disability

Simple IRA

Job summary

SEICAA in Idaho is seeking a Housing Program Specialist to assist with all functions of the Housing (HSG) division. Based in Pocatello, this full-time role supports tenants and participants by managing payments, records, and program information.

The position requires a High School Diploma or equivalent, familiarity with housing programs, and strong office skills. Applicants should be able to work independently and as part of a team, with attention to confidentiality and compliance.

Qualifications

• High School Diploma or equivalent; rental housing experience preferred.
• Experience with vulnerable populations preferred.
• Knowledge of case management or willingness to learn it.
• Knowledge of HUD, Fair Housing, HOME and COC policies or willingness to learn them.
• Knowledge of HMIS, EIV, HAP, and TRACS reporting and applicable software systems or willingness to learn them.
• Knowledge of administrative, clerical, and office practices.
• Proficient with Microsoft Office programs.

Responsibilities

• Act as a point of contact for SEICAA’s HSG division; share information regarding SEICAA programs and services and other community resources with tenants and participants; collect payments, record/track payments, and provide receipts.
• Enforce leases, rules, and policies; address and escape notices of concern as needed.
• Assist with maintaining tenant/participant records, including qualifications and certifications; assist HSG staff with move-in/move-out processes and inspections.
• Generate and distribute memos and letters as needed; handle and distribute incoming and outgoing mail daily.
• Clerical duties (data entry, inventory, and recordkeeping, etc.); update and distribute monthly calendars.
• Professionally maintain contact with staff, participants, and partners; coordinate with Facilities staff as needed.
• Perform other duties as assigned such as answering and directing calls.

Skills

Multi-tasking

Time management

Communication skills

Teamwork

Education

High School Diploma or equivalent

Tools

Microsoft Office

HMIS

EIV

TRACS

Job description

SEICAA in Idaho is seeking a Housing Program Specialist to assist with all functions of the Housing (HSG) division. Based in Pocatello, this full-time role supports tenants and participants by managing payments, records, and program information.

The position requires a High School Diploma or equivalent, familiarity with housing programs, and strong office skills. Applicants should be able to work independently and as part of a team, with attention to confidentiality and compliance.