Housing Programs Navigator (CES & HMIS)

Trilogy Behavioral Healthcare; Chicago (IL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical Insurance (BCBS of IL)

Vision Insurance

Life Insurance

Long-Term & Short-Term Disability

Pet Insurance

FSA (Health, Dependent Care, Transit)

EAP

403(b) Retirement Plan with Employer-M

Job summary

Trilogy Behavioral Healthcare is seeking a Housing Coordinator in Chicago to oversee scattered-site housing programs, CES referrals and HMIS documentation, collaborating with city, state, and county partners to secure safe, affordable housing for clients.

You will coordinate leases, communicate with landlords, support move-ins, manage HMIS data, and provide trauma-informed, client-centered services. A valid Illinois driver’s license and knowledge of housing laws are essential.

Qualifications

• GED or high school diploma with 2 years of relevant professional experience.
• Associate's or Bachelor's degree in any field.
• Experience in social services or housing administration preferred.
• Experience with housing, case management, social services with people with mental health and/or substance use diagnoses.
• Valid Illinois Driver’s License with daily access to a vehicle; auto liability insurance required.
• Exceptional customer service and ability to interact with a diverse group of stakeholders.

Responsibilities

• Coordinate housing for Trilogy’s scattered-site programs, including CES referrals and internal referrals, to maintain housing under the housing-first model.
• Support clients in locating and securing housing in the community.
• Communicate with landlords and property managers about subsidized housing programs.
• Meet with clients for lease negotiation, move-ins/outs and intake linkage with clinical assessments.
• Prepare and report HMIS data to meet grant benchmarks and standards.
• Navigate HMIS and manage referrals across programs with team support.
• Execute lease and renewal paperwork timely to ensure compliance.
• Assist in setting up client apartments for move-in.
• Collaborate with internal/external programs to gather documents for move-in and onboarding.
• Apply Fair Housing Act, Just Housing Ordinance, and RLTO principles to tenant advocacy.
• Participate in trainings and team knowledge-sharing sessions; perform related duties.

Skills

Customer service

Communication

Vehicle access

Education

GED or High School Diploma

Associate’s or Bachelor’s degree

Job description

Trilogy Behavioral Healthcare is seeking a Housing Coordinator in Chicago to oversee scattered-site housing programs, CES referrals and HMIS documentation, collaborating with city, state, and county partners to secure safe, affordable housing for clients.

You will coordinate leases, communicate with landlords, support move-ins, manage HMIS data, and provide trauma-informed, client-centered services. A valid Illinois driver’s license and knowledge of housing laws are essential.