Housing Coordinator

Trilogy Behavioral Healthcare; Chicago (IL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical Insurance (BCBS of IL)

Vision Insurance

Life Insurance

Long-Term & Short-Term Disability

Pet Insurance

FSA (Health, Dependent Care, Transit)

EAP

403(b) Retirement Plan with Employer-M

Job summary

Trilogy Behavioral Healthcare is seeking a Housing Coordinator in Chicago to oversee scattered-site housing programs, CES referrals and HMIS documentation, collaborating with city, state, and county partners to secure safe, affordable housing for clients.

You will coordinate leases, communicate with landlords, support move-ins, manage HMIS data, and provide trauma-informed, client-centered services. A valid Illinois driver’s license and knowledge of housing laws are essential.

Qualifications

• GED or high school diploma with 2 years of relevant professional experience.
• Associate's or Bachelor's degree in any field.
• Experience in social services or housing administration preferred.
• Experience with housing, case management, social services with people with mental health and/or substance use diagnoses.
• Valid Illinois Driver’s License with daily access to a vehicle; auto liability insurance required.
• Exceptional customer service and ability to interact with a diverse group of stakeholders.

Responsibilities

• Coordinate housing for Trilogy’s scattered-site programs, including CES referrals and internal referrals, to maintain housing under the housing-first model.
• Support clients in locating and securing housing in the community.
• Communicate with landlords and property managers about subsidized housing programs.
• Meet with clients for lease negotiation, move-ins/outs and intake linkage with clinical assessments.
• Prepare and report HMIS data to meet grant benchmarks and standards.
• Navigate HMIS and manage referrals across programs with team support.
• Execute lease and renewal paperwork timely to ensure compliance.
• Assist in setting up client apartments for move-in.
• Collaborate with internal/external programs to gather documents for move-in and onboarding.
• Apply Fair Housing Act, Just Housing Ordinance, and RLTO principles to tenant advocacy.
• Participate in trainings and team knowledge-sharing sessions; perform related duties.

Skills

Customer service

Communication

Vehicle access

Education

GED or High School Diploma

Associate’s or Bachelor’s degree

Job description

Office Location: 1607 W. Howard St, Chicago IL 60626 or 8541 S State St. Chicago IL 60619

The Housing Coordinator will coordinate housing efforts for all scattered-site Trilogy housing programs, Coordinated Entry System (CES) and Homeless Management Information System (HMIS) related navigation. They will collaborate with different teams/programs, and with representatives from the city, state, and county to secure safe and affordable housing for clients. They will be responsible for receiving and processing CES matches in HMIS and ensuring proper documentation prior to enrollment. They will provide client-centered, strengths-based, and trauma-informed services to clients with severe mental illness and co-occurring substance use utilizing a harm reduction approach. The Housing Coordinator may represent Trilogy at Continuum of Care meetings and other assigned state and local events and committees as needed.

Responsibilities

• Manage aspects of Trilogy’s scattered site housing programs, including managing CES referrals and internal referrals, manage participants to successfully maintain housing in accordance with the housing first model of care, database management, etc.
• Support clients in locating and securing housing in the community.
• Communicate with landlords and property managers to discuss subsidized housing programs.
• Meet with clients to provide direct and supportive services related to housing, i.e., lease negotiation process, move-ins, move outs, and ensure new clients are linked to intake for clinical assessments.
• Prepare and report information in HMIS to ensure the department is meeting benchmarks and standards for grant programs.
• Knowledge and ability to navigate the Homeless Management Information System (HMIS) and manage all referrals across programs with support of team.
• Execute all new lease and renewal paperwork in a timely and accurate fashion to ensure lease and grant compliance.
• Support in setting up client apartments to prepare for move in.
• Provide effective and collaborative communication with external and internal programs to support a smooth process of record gathering to ensure new clients are document ready when moving into the program.
• Use knowledge of the Fair Housing Act, Just Housing Ordinance, and RLTO to support teams and clients with tenant advocacy.
• Provide support and education to the teamsregardinghousing issues to helpsecure housing for their clients.May develop and conductteam-basedtrainingsand information sharing sessions.
• Activelyparticipatesin relevant trainings, housing sessions led by internal and/or external partners to build individual and institutional knowledge of housing practices.Perform other related duties and/or projects as assigned.

Qualifications

• Must have one of the following:
  • GED or High School Diplomawith 2 years of relevant professional experience
  • Associate’s or Bachelor’sdegree in any field
• Experience working in social services and/or housing administration preferred
• Experience with housing, case management, socialservices withpeople with mental health and/or substance use diagnoses
• Valid Illinois Driver’s License with daily access to a vehicle.Must have $100,000/$300,000 auto liability insurance.
• Exceptional customer service skills and ability to interact with a diverse group of internal/external stakeholders
• FREE Virtual Primary Care, Urgent Care, and Mental Health Counseling for ALL Employees
• PAID Maternity/Paternity leave
• Medical Insurance (BCBS of IL)
• Vision Insurance
• Life Insurance
• Long-Term & Short-Term Disability
• Pet Insurance
• FSA (Health, Dependent Care, Transit)
• EAP
• 403(b) Retirement Plan with Employer Match

Licenses & Certifications

Required

Car Insurance

DL

Equal Opportunity Employer
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