Housing Programs Admin Coordinator

Shelter House; Chantilly (VA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401K with 4% employer match

13 Paid Holidays

Birthday Off

Job summary

Shelter House in Chantilly, VA is seeking an Entry Level Program Coordinator to support the HOME TBRA program under the Program Manager. This role requires strong attention to detail, organization, and comfort with Word, Excel, and Outlook to keep records, funding documents, and client files current.

The coordinator will assist with intake scheduling, housing searches, recertifications, and daily administrative tasks while maintaining client confidentiality and meeting deadlines in a fast-paced

Qualifications

• Associate’s degree preferred; a high school diploma combined with relevant professional experience may be substituted
• Ability to prioritize competing priorities and make sound judgements
• Ability to advocate, assist in problem-solving, and achieve results for families
• Strong written and oral communication skills
• Strong organizational and time management skills
• Valid Driver’s License and reliable transportation
• Flexibility to work outside of normal business hours when needed

Responsibilities

• Assist in collecting required documentation from clients
• Create the client's physical file
• Digitize paper files and documents into SH SharePoint
• Assist in collecting necessary forms and documents from landlords
• Ensure files are complete, accurate, and accessible to authorized staff
• Assist with maintaining consistent file organization and documentation standards
• Coordinate application fees and assist with submitting applications
• Prepare check request packets for new clients and submit regular rent requests to ensure rental assistance is submitted in timely manner
• Update and maintain financial tracking spreadsheets to ensure rent requests and payments are accurately recorded
• Deliver checks
• Assist in scheduling intake, meetings, housing viewings, and inspections
• Assist in completing barriers and housingneeds assessment
• Assist with conducting housing search; communicate with landlords,makingcoldcalls and share results with Program Manager
• Monitor for upcoming recertifications and notify Program Manager when recertification is due
• Maintain confidentiality of client, financial, housing, and program information.
• Perform other duties as assigned to support the effective operation of the TBRA program

Skills

Attention to detail

Organizational skills

Time management

Communication skills

Problem solving

Valid driver’s license

Education

Associate’s degree preferred

High school diploma with experience

Tools

Microsoft Word

Excel

Outlook

SharePoint

Job description

Shelter House in Chantilly, VA is seeking an Entry Level Program Coordinator to support the HOME TBRA program under the Program Manager. This role requires strong attention to detail, organization, and comfort with Word, Excel, and Outlook to keep records, funding documents, and client files current.

The coordinator will assist with intake scheduling, housing searches, recertifications, and daily administrative tasks while maintaining client confidentiality and meeting deadlines in a fast-paced