Residential Shelter Coordinator

Shelter House, Inc; Alexandria (VA); On-site; USD 23,000 - 32,000; Full time

Job summary

Shelter House in Alexandria, VA is seeking a Residential Coordinator to provide 24-hour awake coverage and supervise 20 efficiency-style units for single individuals. The role serves as the first point of contact for client needs, handles crisis intervention, and ensures safety of residents and the shelter property.

You will collaborate with case managers to support service plans, maintain documentation, and report daily activities to ensure consistency across shifts.

Qualifications

• Requires high school diploma or GED.
• Strong verbal and written communication skills.
• Willingness to work evenings and weekends when needed.

Responsibilities

• Ensure the safe functioning of the shelter and maintain a safe environment for clients.
• Monitor visitor check-in and front desk calls and inquiries.
• Update the daily log documenting interactions and significant events.

Skills

Strong communication

Teamwork

Flexibility

Education

High school diploma or GED

Bachelor’s in human services (preferred)

Tools

Google Workspace

Microsoft Office

Job description

Shelter House in Alexandria, VA is seeking a Residential Coordinator to provide 24-hour awake coverage and supervise 20 efficiency-style units for single individuals. The role serves as the first point of contact for client needs, handles crisis intervention, and ensures safety of residents and the shelter property.

You will collaborate with case managers to support service plans, maintain documentation, and report daily activities to ensure consistency across shifts.