Housing Operations Manager - Permanent Supportive Housing

The Salvation Army Southern California; Redmond (WA); On-site; USD 42,000 - 59,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Retirement plan

Parental leave

Sick leave

Paid holidays

Job summary

The Salvation Army Southern California is seeking a Property Manager for Haven Heights Permanent Supportive Housing in Redmond, WA. You will oversee leasing, occupancy, rent collection, and housing records, ensuring compliance with HUD and funding requirements while coordinating with directors and managers to promote housing stability.

This is a Regular Full-Time, non-exempt position with in-person interviews in Redmond.

Qualifications

• Bachelor’s degree or equivalent experience in property management or related field.
• Minimum 3 years of progressively responsible property management experience.
• Experience with affordable housing or subsidized housing preferred.
• Experience with HUD or Housing First programs preferred.

Responsibilities

• Oversee all property management functions for the Haven Heights facility.
• Manage leasing activities including applications, eligibility verification, lease execution, annual renewals, transfers, and move-outs.
• Maintain occupancy goals through waitlist management and timely unit turnover.
• Coordinate unit readiness with the Maintenance Manager to minimize vacancy loss.
• Ensure resident files are complete, accurate, and compliant with regulations.
• Maintain all lease documentation, resident records, and housing files.
• Calculate, collect, and document resident rent payments per program guidelines.
• Monitor resident accounts and outstanding balances; coordinate payment plans when needed.
• Issue required notices related to rent and lease obligations.
• Maintain accurate financial records related to resident accounts.
• Ensure compliance with HUD, Fair Housing, Washington State laws, and Salvation Army regulations.
• Prepare documentation for audits, monitoring visits, and external reviews.
• Generate monthly/quarterly/annual occupancy, financial, and property reports.
• Educate residents regarding lease requirements and responsibilities.
• Collaborate with teams to promote lease compliance and housing stability.

Education

Bachelor’s degree in Business Administration, Property Management, Public Administration, or a related field, or equivalent experience in lieu of formal education.

3 years of progressively responsible property management experience

Experience managing affordable housing, Permanent Supportive Housing, or other subsidized housing programs preferred

Experience with HUD, Housing First, or homeless housing programs preferred

Job description

The Salvation Army Southern California is seeking a Property Manager for Haven Heights Permanent Supportive Housing in Redmond, WA. You will oversee leasing, occupancy, rent collection, and housing records, ensuring compliance with HUD and funding requirements while coordinating with directors and managers to promote housing stability.

This is a Regular Full-Time, non-exempt position with in-person interviews in Redmond.