Housing Navigator: Empower Housing Access & Outreach

SAMMinistries; San Antonio (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

SAMMinistries is hiring a Housing Navigator to assist individuals experiencing homelessness in accessing housing options and services. You will facilitate Coordinated Entry assessments, maintain HMIS records, and support clients from intake to securing housing and benefits.

The role requires empathy, organizational skills, and strong communication in a dynamic field. The Housing Navigator engages with clients in offices or field settings, coordinating with medical, mental health, and social

Qualifications

• Bachelor's degree in social work or related field.
• Minimum two years of experience working with individuals experiencing homelessness or vulnerable populations.
• SOAR certification within the first 30 days of hire.
• Trauma Informed Care, Harm Reduction, Motivational Interviewing, and Housing First training within 60 days of hire.

Responsibilities

• Answer telephone/email inquiries and provide information to callers seeking assistance with homelessness services.
• Engage clients and conduct assessments needed to enroll in the Coordinated Entry System for homeless services.
• Connect clients to mental health, medical care, substance abuse treatment and crisis intervention as needed.
• Accurate, complete, and timely data entry for all client contact into HMIS.
• Accompany individuals to appointments at the Social Security Administration.
• Coordinate visits to medical doctors, psychiatrists, and other specialists to obtain evidence for the SSI/SSDI applications.
• Perform other duties as assigned.

Skills

Bilingual (English/Spanish)

Strong communication skills

Multitasking

Education

Bachelor's degree in social work or related field

Tools

HMIS database

Job description

SAMMinistries is hiring a Housing Navigator to assist individuals experiencing homelessness in accessing housing options and services. You will facilitate Coordinated Entry assessments, maintain HMIS records, and support clients from intake to securing housing and benefits.

The role requires empathy, organizational skills, and strong communication in a dynamic field. The Housing Navigator engages with clients in offices or field settings, coordinating with medical, mental health, and social