Housing Manager

Paramark Corp; Maple Grove (MN); On-site; USD 52,000 - 76,000; Full time

Job summary

Paramark Corp is seeking a dedicated Housing Manager to join our team in Maple Grove, MN. This full-time position focuses on property management for Applewood Pointe of Maple Grove at Arbor Lakes, a 102-unit independent living senior cooperative.

As the first point of contact for residents, you will manage the cooperative's operations, budgets, contracts, staff supervision (maintenance and janitorial), and coordination with the Board of Directors, ensuring excellent customer service and

Qualifications

• Excellent customer service and communication skills.
• Strong organizational abilities and attention to detail.
• Proven problem-solving capability and proactive mindset.
• Able to work independently or within a team, and manage multiple tasks.

Responsibilities

• Act as the primary point of contact for residents and staff.
• Oversee daily operations of the housing cooperative and management office.
• Manage contracts, marketing, and financial performance of the cooperative.
• Supervise maintenance and janitorial staff; coordinate repairs and projects.
• Prepare and monitor annual budget; advise Board on variances and improvements.
• Process invoices and member fees; handle tours and open houses.

Skills

Customer service

Communication

Organization

Problem solving

Self-motivated

Teamwork

Computer skills

Yardi

Tools

Yardi

Job description

Description

Paramark Corp is seeking a dedicated professional to join our team in Maple Grove, MN, as a full-time Housing Manager.

About Applewood Pointe

Applewood Pointe of Maple Grove at Arbor Lakes is a 102-unit independent living senior cooperative that has been open since 2020.This senior cooperative has a wonderful environment with a great family atmosphere.

About Paramark

Founded in 1971 and headquartered in Rochester, Minnesota, Paramark Real Estate Services offers premium property management, facility management, and commercial brokerage services for private investors, institutions, corporations, not-for-profits, homeowner associations, and cooperatives. Since its inception, Paramark Corp has experienced rapid growth, managing properties across Colorado, Florida, Illinois,Iowa, Kansas, Minnesota, North Dakota, Texas, Washington, andWisconsin.

About You

You are passionate about your work and driven to succeed. You are always there to help the team when needed and aren't afraid to ask for assistance. You embody our corporate values: being customer-focused, maintaining a positive attitude, demonstrating a great work ethic, showing dedication, and being a team player.

Responsibilities

As a Property Manager, you will represent your property and have the opportunity to build positive relationships with residents and program staff. This role serves as the first point of contact for residents, so it's essential to communicate in a friendly, helpful, and engaging manner. You will also enhance your knowledge and skills for working effectively with diverse populations.

Daily Tasks

• Work closely with the cooperative's 5-member Board of Directors and several committees
• Manage contract services, public relations, marketing, and financial performance of the cooperative.
• Oversee all aspects of the management office
• Interacts with members, maintaining open lines of communication
• Receives, reviews, and inputs invoices for payment
• Receives and processes monthly member fees
• Orders supplies, receives deliveries, answers phones, and responds to emails.
• Maintains files, including member files, emergency contact information, and legal, financial, and contract files.
• Responsible for managing and executing tours of the building during open houses
• Coordinates the preparation of an annual budget.
• Advises the Board on potential improvements and budget issues, including variances
• Responsible for the management and supervision of staff, including one maintenance technician and one janitorial technician
• Processes maintenance requests
• Upholds and implements the policies and procedures of the Cooperative, established both in the cooperative's legal documents and those adopted by the Board of Directors
• Other duties as assigned

Requirements

• Previous experience in property management is preferred
• Ability to provide customer service in a friendly, courteous, and responsible fashion to a wide variety of residents
• Must possess patience, flexibility, active listening skills, assertiveness, and compassion
• Strong verbal and written communication skills are essential.
• Excellent organizational skills with the ability to prioritize
• Proven problem-solving abilities are necessary.
• Must be self-directed, highly motivated, and able to work independently or on a team.
• Strong computer skills and a willingness to learn new software programs are required.
• Experience with Yardi software is a plus.

Physical Requirements:

While performing the duties of this job, the employee will be regularly:

• Walking
• Standing
• Sitting
• Lifting
• Using electronics
• Reaching

Paramark Corp is an Equal Opportunity Employer and considers applicants for employment regardless of race, color, religion, sex, sexual orientation, national origin, age, disability, genetics, or any other basis prohibited by federal, provincial, or local law.

Candidates will be required to pass a criminal background check. Paramark participates in E-Verify.

All employee must pass the company background check for employment.