Housing Intake & Referrals Coordinator

AMI Housing, Inc; Auburn (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

AMI Housing is seeking an Intake Coordinator to serve as the primary contact for clients seeking housing and supportive services. You will conduct program interviews, complete intakes, verify eligibility, and document data accurately while coordinating with the Referral Coordinator and Program Leadership to connect individuals with appropriate housing options.

This role requires strong communication, understanding of homelessness and housing systems, privacy compliance, and the ability to manage

Qualifications

• High school diploma or equivalent required.
• Associate’s degree in social services, human services, or related field preferred.
• Bilingual fluency English/Spanish strongly preferred.
• Complete and pass pre-employment background checks (fingerprints, drug and alcohol testing, TB clearance and criminal background checks).
• Experience with vulnerable populations, especially homelessness or housing instability, is preferred.
• Experience in referral coordination, case management, or related roles in social services, housing, or healthcare.

Responsibilities

• Conduct client intake assessments for housing programs and document findings.
• Maintain confidential client records in accordance with policies and regulatory standards.
• Collaborate with Referral Coordinator to verify eligibility and coordinate housing or support placements.
• Track referrals, intakes, and outcomes for program reporting and improvement initiatives.
• Inform clients about available housing programs and community resources.
• Develop relationships with community partners and healthcare providers.

Skills

Housing programs

Trauma-informed care

Empathy

Bilingual English/Spanish

Communication

Multitasking

Privacy/confidentiality

Education

High school diploma or equivalent

Associate’s degree in social services

Tools

Outlook

SharePoint

Microsoft Teams

Word

Excel

PowerPoint

Zoom

DocuSign

Google Docs

Calendar

Job description

AMI Housing is seeking an Intake Coordinator to serve as the primary contact for clients seeking housing and supportive services. You will conduct program interviews, complete intakes, verify eligibility, and document data accurately while coordinating with the Referral Coordinator and Program Leadership to connect individuals with appropriate housing options.

This role requires strong communication, understanding of homelessness and housing systems, privacy compliance, and the ability to manage