Housing Access Navigator

AMI Housing, Inc. (AMIH); Auburn (CA); On-site; USD 45,000 - 60,000; Full time

Job summary

AMI Housing, Inc. (AMIH) in California seeks an Intake Coordinator to serve as the first contact for clients seeking housing and supportive services. You will conduct program interviews, complete intakes, verify eligibility, and connect individuals with appropriate housing options.

You will maintain accurate, confidential records and collaborate with program staff to improve referrals. The role requires strong communication, knowledge of housing systems, and a commitment to client-centered

Qualifications

• High school diploma or equivalent required.
• Associate’s degree in social services preferred.
• Experience with vulnerable populations and housing services preferred.

Responsibilities

• Conduct intake interviews and complete client intake assessments for housing programs.
• Verify eligibility and gather required demographic, consent, and assessment documents.
• Maintain accurate, confidential client records in accordance with policies and HIPAA.
• Coordinate with Referral Coordinator and Program Leadership to place clients into housing or services.
• Communicate updates to clients and stakeholders and respond to referrals promptly.
• Enter and update referrals in the client management system; track outcomes for reporting.

Skills

Housing programs knowledge

Homelessness systems understanding

Privacy & confidentiality aware

Bilingual English/Spanish preferred

Education

High school diploma or equivalent

Associate’s degree in social services preferred

Tools

Outlook

SharePoint

Microsoft 365

Job description

AMI Housing, Inc. (AMIH) in California seeks an Intake Coordinator to serve as the first contact for clients seeking housing and supportive services. You will conduct program interviews, complete intakes, verify eligibility, and connect individuals with appropriate housing options.

You will maintain accurate, confidential records and collaborate with program staff to improve referrals. The role requires strong communication, knowledge of housing systems, and a commitment to client-centered