Housing & HUD Programs Administrator

The Providence Center; Providence (RI); On-site; USD 55,000 - 75,000; Full time

Job summary

The Providence Center Housing and HUD Administrator role focuses on guiding housing placement for tenants across TPC-owned and managed properties, ensuring safe, suitable living environments in collaboration with clinical teams.

You will manage waitlists, recertifications, rent collection, HUD vouchers, and daily housing operations, while ensuring compliance with HUD and RI Housing requirements in a community-focused setting.

Qualifications

• High School or GED required.
• HUD and RI Housing administrative experience required.
• Knowledge of HUD Handbook 4350 Occupancy Requirements of Subsidized Multifamily Housing Programs.
• PRAC 811 knowledge.
• Be able to multitask and work independently.
• Possess great typing skills, spelling and grammar.
• Proficiency with PCs and experience with various software packages such as MS Office.
• Excellent communication and customer service.
• Must have valid driver's license.
• Bilingual preferred.

Responsibilities

• Ensure incoming housing applications are complete, time and date stamped and data entered into housing waitlist.
• Manage waitlist updates as needed and yearly.
• Manage and execute annual and interim recertifications for tenants residing in housing owned and/or managed by The Providence Center.
• Ensure recertifications are fully completed in a timely manner. Coordinate with tenants, staff and outside vendors for recertification.
• Manage move-in and move-out of tenants. Complete all necessary documentation.
• Manage and administer HUD vouchers.
• Manage and execute HUD 811 and 202 Rental Increases.
• Collect and document rent.
• Produce and deliver tenant notices for past due rent; disturbances, non-compliance, facility needs, etc.
• Process utility invoices and other invoices weekly.
• Comply with regulatory housing certifications such as, HUD NSPIRE (formally REAC), RI Housing, Veteran Affairs, etc. Maintain and create all documentation needed for said inspections.
• Perform unit and building inspections. Document and report all deficiencies to the facilities department.
• Manage and maintain EIV access.
• Manage key inventory for Grandview, Grandview Second, Nashua and Wilson. Annual submission of financial audit statement per HUD guidelines.
• Oversee day-to-day management of properties.
• Communicate with onsite staff on tenancy requirements and/or issues with residencies. Develop and maintain relationships with vendors and service providers.
• Communicate issues and deficiencies as well as corrective action required to tenants, facilities department and case manager as appropriate.
• Manage and maintain all housing files.

Skills

Multitask

Typing

Communication

Customer service

MS Office

Valid driver's license

Bilingual preferred

Education

High School diploma or GED

Tools

MS Office

Job description

The Providence Center Housing and HUD Administrator role focuses on guiding housing placement for tenants across TPC-owned and managed properties, ensuring safe, suitable living environments in collaboration with clinical teams.

You will manage waitlists, recertifications, rent collection, HUD vouchers, and daily housing operations, while ensuring compliance with HUD and RI Housing requirements in a community-focused setting.