Housing-First Intensive Case Manager – PSH & Health

Century-Housing; Long Beach (CA); On-site; USD 40,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Long-term disability insurance

Retirement match

Paid time off

Paid holidays

Tuition assistance

Student loan repayment assistance

Growth opportunities

Job summary

Century-Housing in Long Beach, CA is seeking a Full-Time Intensive Case Manager to provide client-centered services in Permanent Supportive Housing.

You will conduct psychosocial assessments, develop service plans, coordinate referrals, and perform home visits to support engagement and continuity of care. Experience in homelessness services is preferred; familiarity with Housing First and Harm Reduction is a plus.

Qualifications

• Bachelor's degree in Social Work, Psychology, Human Services, or a related field.
• Two years of experience providing direct mental health services or intensive case management.

Responsibilities

• Provide intensive, client-centered case management services to residents living in Permanent Supportive Housing (PSH).
• Develop trusting relationships that promote housing stability, recovery, independence, and improved health.
• Conduct comprehensive psychosocial assessments and develop individualized service plans, reviewing and updating plans at least quarterly.
• Coordinate referrals and linkage to primary care, behavioral health, substance use treatment, benefits, employment, legal services, and other community resources.
• Conduct home visits, wellness checks, and community-based services where clients live, and accompany clients to appointments as needed to support engagement and continuity of care.
• Respond to behavioral health, housing, and other client crises using trauma-informed crisis intervention, de-escalation, and coordination with emergency responders, hospitals, and community providers when appropriate.
• Maintain timely and accurate documentation, assessments, service plans, and progress notes in CHAMP, HMIS, APRICOT, and other required systems.
• Manage a caseload in accordance with County ICMS staffing requirements. Caseload size varies based on client acuity and program needs.
• Collaborate with multidisciplinary teams, property management, healthcare providers, and community partners to support resident success and housing retention.
• Practice Housing First and Harm Reduction principles while respecting client choice, dignity, and self-determination.
• Participate in team meetings, trainings, quality improvement activities, and other duties as assigned.

Skills

Communication

Organization

Documentation

Time management

Education

Bachelor's degree in Social Work, Psychology, Human Services, or related field

Tools

HMIS

CHAMP

APRICOT

Job description

Century-Housing in Long Beach, CA is seeking a Full-Time Intensive Case Manager to provide client-centered services in Permanent Supportive Housing.

You will conduct psychosocial assessments, develop service plans, coordinate referrals, and perform home visits to support engagement and continuity of care. Experience in homelessness services is preferred; familiarity with Housing First and Harm Reduction is a plus.