Case Manager - Behavioral Health ICMS

Scharpca; Lynwood (CA); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Scharpca seeks an Intensive Case Manager for Permanent Housing in Los Angeles County to provide targeted services for clients transitioning from homelessness to permanent housing. You will serve as the central point of contact, coordinating with DMH, DHS and health partners to stabilize clients with chronic illness or disabling conditions.

The role involves conducting assessments, developing tailored service plans, and assisting with housing location, budgeting, and crisis support.

Qualifications

• BA degree preferred and relevant experience in social services.
• Excellent written and verbal communication required.
• Proficient with Windows OS and electronic health record systems.

Responsibilities

• Receive referrals, assess eligibility and enrollment to the program.
• Collaborate with DMH, DHS and other programs to meet client needs.
• Assist clients with access to temporary housing until permanent placement is secured.
• Develop and implement an individualized case management services plan.
• Monitor and update client case plans at least every 3 months.
• Provide transportation as needed to appointments and housing visits.
• Assist clients in locating permanent housing and negotiating rental agreements.
• Establish relationships with landlords and housing agencies.
• Support budgeting and money management for clients.

Skills

Case management

Communication skills

Computer literacy

Windows OS

Driver License

Education

BA Degree

Tools

Clarity/ CHAMP/ Clinivate (EMR)

Job description

This position of Intensive Case Manager for Permanent Housing provides targeted services to the most vulnerable populations in Los Angeles County by employing a “whatever it takes” approach to assist clients with transitioning from homelessness to permanent housing. Clients served will be homeless or very recently housed, have a chronic illness or disabling condition, and are high utilizers of public services. The Intensive Case Manager for PH shall serve as the central point of contact for the referred client. Case management services may range from highly intensive individualized support to less intensive support for activities related to acquiring and maintaining housing, and associated supportive services.

• Receives referrals from DMH and DHS, and assess for eligibility and enrollment to program.
• Identify and work collaboratively with DMH, DHS, and other programs to meet client needs.
• Assist clients with access to temporary housing, through referrals, until permanent housing placement is secured
• Develop and implement individualized case management services plan.
• Perform comprehensive psychosocial re-assessments and update case management services plan on an ongoing basis, but not less than once every three (3) months.
• Ongoing monitoring and follow up, including medication reviews; assistance with benefits establishment; crisis management, client education; health coaching and self-management support; coordination and collaboration with Health Agency partners.
• Provides transportation as needed via bus fare/pass, outside vendors, and personal vehicle.
• Assists with client obtaining permanent housing, which includes providing housing location services, overcoming barriers which may interfere with obtaining permanent housing, providing assistance and educating the client on negotiating rental agreements.
• Establishes relationships with landlords/agencies with available affordable housing units.
• Aids client with budgeting and money management (i.e., assistance with household budgeting, overcoming unfavorable credit history, etc.).
• Provides services in the field, office, in the home, or community.
• Ability to work as a part of a multidisciplinary team.
• (Lead Specific)
• Prepare and facilitate team case file review.
• Problem-solve client issues with team members.
• Problem-solve CHAMP issues with team members.
• Review team members’ formal external communications before submission.
• Support team members in developing and maintaining good time management

Requirements:

• BA Degree preferred, and two (2) years related experience with the chronically mentally ill and homeless population, and/or in social services related field.
• Excellent written and verbal skills is a must. Must be computer literate and able to compose correspondence notes with correct grammar.
• Must be proficient with Windows operating system and email.
• Familiarization with electronic client management information systems (Clarity/ CHAMP/ Clinivate etc.) Electronic medical record highly preferred.
• Possess a valid California Class C Driver License, maintain an insurable driving record and safe vehicle under the Agency’s liability policy.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.