Housing-First HIV Case Manager – Community Outreach

Father Bills & Mainspring; Braintree (MA); On-site; USD 32,000 - 34,000; Full time

Job summary

Father Bill’s & MainSpring in Braintree, MA is seeking a Ryan White Case Manager to provide community-based support for individuals HIV+ experiencing homelessness. This full-time role involves engaging with clients in homes, shelters, or the community through a housing-first approach and coordinating services to secure stable housing.

The position requires strong documentation, transportation, and collaboration with local landlords, social service agencies, and program funders.

Qualifications

• Experience with homelessness or related human services.
• Reliable transportation to shelter locations and client homes.
• Ability to maintain accurate documentation and data entry.
• Empathy and professionalism in client interactions.
• Excellent communication and collaboration with partners.

Responsibilities

• Provide outreach and assessment in the community as deemed necessary by supervisor or other administrator within the organization.
• Conduct intakes to enroll eligible participants in Ryan White Case Management connected to the Yawkey Housing Resource Center and the Smith Family Housing Resource Center.
• Evaluation and assessment of referrals, utilizing a housing first framework and understanding the barriers to house people experiencing homelessness.
• Collaborate with FBMS shelter staff to foster a smooth transition for guests moving out of shelter and into permanent supportive housing.
• Collect and maintain data-based statistical information, maintain accurate case records in a timely fashion.
• Set up and maintain accurate case files as well as adhere to requirements as determined by program funders.
• Create and implement participant-centered individual service plans within required time frame with an emphasis on participant goals.
• Monitor participant progress and complete assessments in order to identify participant’s strengths, needs, barriers and goals in order to sustain housing and increase self-sufficiency.
• Educate participants on activities of daily living as necessary and refer to providers as needed.
• Complete home visits as well as assist participants to access community resources, schedule and attend appointments (some transporting is required).
• Locate and secure housing opportunities for participants often within a short window of identified time.
• Network and maintain positive working relationships with local landlords, property managers, housing authorities, social service organizations and state agencies.
• Provide support, facilitate crisis intervention, mediation and service coordination when necessary.
• Collaborate with internal and external partners.
• Participate in regularly scheduled supervision, agency and community meetings and trainings when required.

Skills

Community outreach

Case management

Data entry

Documentation

Empathy

Job description

Father Bill’s & MainSpring in Braintree, MA is seeking a Ryan White Case Manager to provide community-based support for individuals HIV+ experiencing homelessness. This full-time role involves engaging with clients in homes, shelters, or the community through a housing-first approach and coordinating services to secure stable housing.

The position requires strong documentation, transportation, and collaboration with local landlords, social service agencies, and program funders.