Housing Case Manager, Ryan White — Community-Based Impact

Father Bill's & MainSpring; Braintree (MA); On-site; USD 32,000 - 34,000; Full time

Job summary

Father Bill's & MainSpring seeks a Ryan White Case Manager to provide community-based housing support for individuals who are HIV+ and experiencing homelessness or have experienced homelessness. The role involves outreach, intake, assessment, and service planning to secure housing and sustain tenancies.

You will work with participants in homes, shelters, or community settings using a housing-first approach, coordinating with partners and maintaining detailed case files.

Qualifications

• Experience working with those who have experienced homelessness or relevant human service experience.
• Reliable transportation to commute to various locations.
• Maintain accurate, thorough documentation per program requirements.
• Ability to work with shelter staff to identify eligible individuals and families.
• Empathy for individuals facing homelessness and related issues.
• Strong professionalism in service delivery, teamwork, and community representation.

Responsibilities

• Provide outreach and assessment in the community as directed by supervisor.
• Conduct intakes to enroll eligible participants in Ryan White Case Management.
• Evaluate referrals, using a housing-first framework to address barriers to housing.
• Collaborate with shelter staff to support guests moving from shelter to permanent housing.
• Collect and maintain data-based statistics and keep case records up to date.
• Create and implement participant-centered service plans with timely timelines.
• Monitor progress and complete assessments to identify strengths, needs, and barriers.
• Educate participants on activities of daily living and refer to providers as needed.
• Complete home visits and assist participants to access community resources.

Skills

Empathy

Professionalism

Communication

Record-Keeping

Reliability

Job description

Father Bill's & MainSpring seeks a Ryan White Case Manager to provide community-based housing support for individuals who are HIV+ and experiencing homelessness or have experienced homelessness. The role involves outreach, intake, assessment, and service planning to secure housing and sustain tenancies.

You will work with participants in homes, shelters, or community settings using a housing-first approach, coordinating with partners and maintaining detailed case files.