Housing First Coordinator - Homeless Services CSP-HI

Eliot Community Human Services; Massachusetts; On-site; USD 48,000 - 50,000; Full time

Benefits offered by this job

Generous PTO

Comprehensive Benefits

Retirement Plan

Wellness & Family Support

Life Insurance

Professional Growth

Job summary

Eliot Community Human Services in Massachusetts seeks a Housing First Coordinator to support unsheltered adults in transition to housing, delivering person-centered, strengths-based case management.

You will coordinate needs assessments, action plans, and connections to community resources, advocate for client-centered services, and work onsite with flexibility. Compensation ranges from $48,000 to $50,000 per year, with generous benefits and professional growth opportunities.

Qualifications

• Bachelor’s degree in a human services field or social work or related field, preferred
• 2 years case management or comparable experience with the homeless population or lived experience with substance use disorder, homelessness, or mental illness

Responsibilities

• Work onsite at the office and in the field with flexibility to respond to needs as they arise throughout the day
• Engage in client-centered/harm-reduction/Housing First framework
• Forge and maintain positive relationships with community members and coalitions
• Advocate to ensure client interactions are person-centered/strength based/recovery oriented
• Collaboratively develop and implement needs assessments and action plans with clients
• Address ongoing clinical and/or systemic needs with attention to risk factors
• Develop and implement safety response plan as needed
• Knowledge of area resources and providers is a plus
• Familiarity with homelessness, substance use, mental illness and trauma is a must

Skills

Case management

Homeless population experience

Substance use awareness

Mental health awareness

Education

Bachelor's degree

Job description

Join Eliot – A Place to Belong, Grow, and Inspire Change

At Eliot, your work has purpose. You’ll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth.

Benefits at Eliot

We prioritize your well-being, work-life balance, and career growth. Benefit eligible positions include:

• Generous Paid Time Off – Vacation, sick time, and paid holidays
• Comprehensive Benefits – Medical, dental, and vision plans
• Retirement Savings – 401(k) with employer match
• Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
• Financial Security – 100% company-paid life and accidental death insurance
• Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development

Eliot’s Homeless Services Division is seeking a dedicatedHousing First Coordinator to join our Community Support Team which provides housing stabilization support to unsheltered adults who are in transition to housing pre- and post- move in. Eliot is committed to a Housing First Model that prioritizes permanent housing as the initial step in assisting individuals experiencing homelessness.

In this role you will provide person-centered, strengths-based case-management. The ultimate goal of our programming is to provide each individual with coaching, education, tools and access to community resources that will help them successfully maintain long-term sustained housing, financial independence and emotional well-being.

Responsibilities:

• Working onsite at the office and in the field with flexibility to respond to needs as they arise throughout the day
• Engage in client-centered/harm-reduction/Housing First framework.
• Forge and maintain positive/ productive working relationships with community members and coalitions
• Advocate to ensure that client interactions with support services and interventions are as person centered/strength based/recovery oriented
• Collaboratively develop and implement needs assessments and action plans with clients that improve their success in sustainable housing
• Address ongoing clinical and/or systemic needs – with attention to potential risk factors
• Develop and implement safety response plan as needed
• Working knowledge of area resources and providers is a plus.
• Familiarity with the challenges related to homelessness, substance use, mental illness and trauma is a must.

Qualifications:

• Bachelor’s degree in a human services field or social work or related field, preferred
• 2 years case management or comparable experience with the homeless population or lived experience with substance use disorder, homelessness, or mental illness

Schedule:

Monday-Friday, 9am-5pm

Compensation:

• BA $48,000.00 annually
• MA $50,000.00 annually

Annual Salary: $48,000 USD - $50,000 USD

At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization.