Housing First Coordinator - Homeless Services CSP-HI

Eliot Community Human Services; Boston (MA); On-site; USD 48,000 - 50,000; Full time

Benefits offered by this job

Generous Paid Time Off

Comprehensive Benefits

Retirement Savings

Wellness & Family Support

Financial Security

Professional Growth

Job summary

Housing First Coordinator – Homeless Services CSP-HI at Eliot Community Human Services provides person-centered, strengths-based case management to unsheltered adults in transition to housing, prioritizing permanent housing as the first step. The role emphasizes Housing First principles, trauma-informed care, and active collaboration with community resources and coalitions.

Responsibilities include in-field and office work, client assessments, safety planning, advocacy for integrated services,

Qualifications

• Bachelor’s degree in a human services field or social work or related field.
• 2 years case management or comparable experience with the homeless population or lived experience with substance use disorder, homelessness, or mental illness.
• Bilingual in English/Spanish a plus.

Responsibilities

• Working onsite at the office and in the field with flexibility to respond to needs as they arise throughout the day.
• Engage in client-centered/harm-reduction/Housing First framework.
• Forge and maintain positive/productive working relationships with community members and coalitions.
• Advocate to ensure that client interactions with support services and interventions are as person centered/strength based/recovery oriented.
• Collaboratively develop and implement needs assessments and action plans with clients that improve their success in sustainable housing.
• Address ongoing clinical and/or systemic needs – with attention to potential risk factors.
• Develop and implement safety response plan as needed.
• Working knowledge of area resources and providers is a plus.
• Familiarity with the challenges related to homelessness, substance use, mental illness and trauma is a must.

Skills

Case management

Bilingual EN/ES

Education

Bachelor’s degree in a human services field or social work or related field

Job description

Housing First Coordinator - Homeless Services CSP-HI

Join Eliot – A Place to Belong, Grow, and Inspire Change

At Eliot, your work has purpose. You’ll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth.

Benefits at Eliot

We prioritize your well-being, work-life balance, and career growth. Benefit eligible positions include:

• Generous Paid Time Off – Vacation, sick time, and paid holidays
• Comprehensive Benefits – Medical, dental, and vision plans
• Retirement Savings – 401(k) with employer match
• Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
• Financial Security – 100% company-paid life and accidental death insurance
• Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development

Eliot’s Homeless Services Division is seeking a dedicated Housing First Coordinator to join our Community Support Team which provides housing stabilization support to unsheltered adults who are in transition to housing pre- and post- move in. Eliot is committed to a Housing First Model that prioritizes permanent housing as the initial step in assisting individuals experiencing homelessness.

In this role you will provide person-centered, strengths-based case-management. The ultimate goal of our programming is to provide each individual with coaching, education, tools and access to community resources that will help them successfully maintain long-term sustained housing, financial independence and emotional well-being.

Responsibilities:

• Working onsite at the office and in the field with flexibility to respond to needs as they arise throughout the day
• Engage in client-centered/harm-reduction/Housing First framework
• Forge and maintain positive/ productive working relationships with community members and coalitions
• Advocate to ensure that client interactions with support services and interventions are as person centered/strength based/recovery oriented
• Collaboratively develop and implement needs assessments and action plans with clients that improve their success in sustainable housing
• Address ongoing clinical and/or systemic needs – with attention to potential risk factors
• Develop and implement safety response plan as needed
• Working knowledge of area resources and providers is a plus
• Familiarity with the challenges related to homelessness, substance use, mental illness and trauma is a must

Qualifications:

• Bachelor’s degree in a human services field or social work or related field
• 2 years case management or comparable experience with the homeless population or lived experience with substance use disorder, homelessness, or mental illness
• Bilingual in English/Spanish a plus

Compensation:

• Bachelors: $48,000.00 annually
• Masters: $50,000.00 annually

Schedule:Monday-Friday, 9am-5pm

$48,000 - $50,000 USD

At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization.