Housing & Community Support Specialist (Hybrid)

SHIELDS for Families; Los Angeles (CA); Hybrid; USD 33,000 - 34,000; Full time

Benefits offered by this job

Employer-paid medical insurance

Dental insurance

Vision insurance

Life insurance

Chiropractic services

403b plan

Job summary

SHIELDS for Families in Los Angeles seeks a Community Support Specialist (CSS) to administer Housing Community Support Services to Medi-Cal beneficiaries facing homelessness and complex health and social needs in South Los Angeles.

The position conducts intake, develops ISP housing/income goals, coordinates referrals, and maintains thorough, HIPAA-compliant case files. A valid CA driver’s license and COVID-19 vaccination are required.

Qualifications

• Two (2) years of experience in healthcare, case management, homeless services, or working with vulnerable populations or a related field.
• High School Diploma or GED.
• Present ideas, information, and viewpoints clearly, both verbally and in writing.
• Efficiently use the personal computer to include a variety of word processing software.
• Utilize analysis, experience, and judgment to make decisions.
• Demonstrate commitment to team objectives and SHIELDS For Families philosophies.
• Adapt to changing needs by acquiring new skills and knowledge.
• A valid California driver's license is required for this position, as driving is an essential function of the role and is required for field work, client crisis response and emergencies.
• COVID-19 vaccination required. May request medical or religious exemption if applicable.

Responsibilities

• Conduct intake and needs assessments to craft ISP targeting housing goals and income maintenance.
• Facilitate referrals and provide support to resources aiding ISP objectives.
• Complete program-specific assessments (e.g., VI-SPDAT).
• Assess strengths and obstacles, including a 90-day client review.
• Maintain case file notes and up-to-date documentation per program/SHIELDS policies.
• Uphold client file confidentiality in compliance with HIPAA and guidelines.

Skills

Healthcare experience

Case management

Written communication

Computer skills

Decision making

Education

High School Diploma or GED

Tools

Microsoft Word

Job description

SHIELDS for Families in Los Angeles seeks a Community Support Specialist (CSS) to administer Housing Community Support Services to Medi-Cal beneficiaries facing homelessness and complex health and social needs in South Los Angeles.

The position conducts intake, develops ISP housing/income goals, coordinates referrals, and maintains thorough, HIPAA-compliant case files. A valid CA driver’s license and COVID-19 vaccination are required.