Housing Case Worker, FOH, Springfield

Clinical and Support Options, Inc; Springfield (MA); On-site; USD 38,000 - 44,000; Full time

Benefits offered by this job

Competitive salaries

Full health and dental coverage

Ample paid time off

403B retirement savings plan

Employee referral bonuses

Flexible work environment

Job summary

A dynamic behavioral health organization is seeking a Housing Case Worker for its shelter in Springfield. The role involves coordinating housing assessments, assisting tenants to achieve self-sufficiency, and providing referrals to community resources. Ideal candidates will have a college degree in a relevant field, experience in human services, and strong organizational skills. This position offers a competitive salary and comprehensive benefits in a supportive work environment.

Qualifications

• Experience working with diverse populations and supporting self-sufficiency.
• Ability to advocate for tenants and develop individual plans.
• Strong organizational skills for maintaining tenant information.

Responsibilities

• Complete new tenant assessments for program eligibility.
• Assist tenants in developing plans for self-sufficiency.
• Coordinate with local agencies for tenant support services.

Skills

Experience in the Human Services field

Computer proficiency

Bilingual skills

Education

College degree in relevant field

Job description

CSO is looking for a Housing Case Worker for our shelter, Friends of the Homeless, in Springfield.

The Housing Case Worker coordinates and monitors the assessment, housing planning process and follow-up for each tenant of the agency's supportive housing program as assigned. This role serves as advocate, liaison and support for tenants and is part of the agency service team, providing a safe haven for tenants to address barriers to self-sufficiency.

Starting Salary: $38,000-$44,000/year

As a Housing Case Worker:

You Will:

• Complete new tenant assessment to determine eligibility and needs for social support programs.
• Assist tenants in the development of individual plans to move toward self-sufficiency and to retain/secure permanent housing
• Evaluate, facilitate and monitor tenant's progress towards established goals and objectives
• Maintain and update tenant information into agency's computer database system
• Provide resources/assistance for tenants in budgeting, job training, employment search, locating permanent housing, managing medical issues and addressing transportation, sealing criminal history records, applying for permanent housing options, and other needs
• Coordinate with local probation or parole to assist in supporting stabilization of program participants, as applicable
• Provide referrals and connection to community resources to support tenants, including internal referrals for mental health/addiction treatment, crisis services, and community support/RSN as appropriate
• Assist in collection of rents as appropriate; ensure tenant has plan for paying rent and maintaining stability
• Work collaboratively with tenant and housing team to ensure eviction prevention plan is in place, as needed
• Advocate for tenants with other service providers, including federal, state and city agencies and other non-profits; provides referrals to other appropriate service providers as needed (e.g. Social Security, Medicaid, Medicare)
• For housing units that receive referrals from the Coordinated Entry System (CES), work to identify units for rent, initiate and maintain working relationships with local landlords, work closely with the CES to identify referrals for prospective tenants, and attend CES case conference meetings to represent FOH as a PSH provider of units in the Continuum of Care (CoC)
• Work in a collaborative manner within/outside department to accomplish common goals and ensure consistency of interpretation of policies/procedures and guidelines for tenants
• Maintain current knowledge of and good working relationships with other service providers with whom Friends of the Homeless and CSO collaborates. Attend inter-agency meetings as required

Your Background:

• College degree in relevant field (preferred)
• Experience in the Human Services field
• Computer proficiency

Bilingual candidates are strongly encouraged to apply.

We also seek applicants who embody CSO's values by being:

• Positive - maintaining resiliency and focusing on solutions
• Respectful - collaborating and effectively communicating
• Insightful - demonstrating self-awareness and effectively priority setting
• Conscientious - taking accountability and applying feedback

What We Offer:

Competitive salaries, full health and dental coverage, free CEUs for in-house training, ample paid time off, a 403B retirement savings plan, employee referral bonuses, group rate supplemental insurances, a premier employee assistance program, personal cell phone plan discounts, and a flexible, supportive work environment fostering collaboration.

Our Agency:

Clinical & Support Options, Inc. is a dynamic behavioral health organization serving Western Massachusetts for over 50 years. With offices across Springfield, Northampton, Greenfield, and beyond, we're dedicated to providing comprehensive support to individuals and families. Join our team of over 650 multi-disciplinary staff and become part of a collaborative environment where excellence is fostered internally and partnerships are forged externally with community organizations. At CSO, you'll find a flexible and supportive work environment that encourages collaboration and growth. Join us and make a positive impact on thousands of lives in our communities!