Housing Case Manager: Empower Tenants & Coordinate Care

Paycom - ATS; New York (NY); On-site; USD 50,000 - 57,000; Full time

Job summary

RiseBoro is seeking a Full Time On-site Case Manager in Brooklyn, NY to coordinate day-to-day services for tenants on their caseload and ensure adherence to RiseBoro's mission. The role focuses on eviction prevention, tenant advocacy, and collaboration with property management.

The ideal candidate will have a Bachelor’s (preferred) or Associate degree with 2–4 years of case management experience, strong communication, organization, and bilingual English/Spanish abilities.

Qualifications

• Bachelor’s degree preferred with at least two years of case management experience.
• Associate degree with four years of case management experience required.

Responsibilities

• Coordinate day-to-day on-site services for tenants on their caseload.
• Prevent eviction and mediate tenancy issues; work with property management for recertifications.
• Develop and document tenant service plans and review progress.
• Assess barriers to housing stability; provide coaching and referrals.
• Assist tenants in identifying benefits and facilitate applications.
• Maintain resident files and program records; document interactions in case notes.

Skills

Case management

Communication

Organization

Time management

Customer service

Bilingual English/Spanish

MS Office

Education

Bachelor's degree

Associate degree

Tools

Microsoft Office Suite

Job description

RiseBoro is seeking a Full Time On-site Case Manager in Brooklyn, NY to coordinate day-to-day services for tenants on their caseload and ensure adherence to RiseBoro's mission. The role focuses on eviction prevention, tenant advocacy, and collaboration with property management.

The ideal candidate will have a Bachelor’s (preferred) or Associate degree with 2–4 years of case management experience, strong communication, organization, and bilingual English/Spanish abilities.