Housing Case Manager — Bilingual Support

Mid-Willamette Valley Community Action Agency; Salem (OR); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401k contribution after 1 year

Employee Assistance Program

Life insurance

Health, Vision and Dental Insurance

Job summary

Mid-Willamette Valley Community Action Agency in Salem seeks a Case Manager to support moderate to high-need clients, guiding them through eligibility, enrollment, paperwork, data entry and housing placement to remove barriers and achieve stable housing.

This role aligns with ARCHES Project Housing First initiatives; bilingual English-Spanish candidates are required. You will document services, maintain confidentiality, collaborate with partners, and grow professionally as funding allows.

Qualifications

• Two years of related social service experience, direct client care; or an acceptable equivalent combination of education and experience.
• Advanced degree with two or more years of homeless service delivery experience and mental health certifications and/or licensing.
• Equivalent combination of education and experience may be considered.
• Bilingual English-Spanish skills are required.
• To qualify as bilingual, staff must pass a pre-employment bilingual exam demonstrating fluent speaking, reading, and writing in English and Spanish.

Responsibilities

• Works directly with clients to ensure access to housing assessments and resources.
• Attends and engage required annual trainings.
• Assesses client eligibility and aids in gathering documentation as required for intake, enrollment, and shelter placement.
• Provides direct service to participants, including case management and housing placement support to assist participants in becoming self-sufficient and overcoming barriers to accessing permanent housing.
• Develops Action Plans that identify participant needs, barriers, and strengths.
• Establishes and maintains an active working relationship with community partners.
• Provides support for client-tracking, service delivery, follow-up reporting, and maintaining strict confidentiality.
• Maintains appropriate boundaries with clients and coworkers at all times.

Skills

Bilingual English-Spanish

Communication skills

Planning and organization

Data entry

Computer literacy (MS Office)

Education

Advanced degree with homeless service delivery experience

Mental health certifications/licensing

Job description

Mid-Willamette Valley Community Action Agency in Salem seeks a Case Manager to support moderate to high-need clients, guiding them through eligibility, enrollment, paperwork, data entry and housing placement to remove barriers and achieve stable housing.

This role aligns with ARCHES Project Housing First initiatives; bilingual English-Spanish candidates are required. You will document services, maintain confidentiality, collaborate with partners, and grow professionally as funding allows.