Supportive Housing Case Worker

Commonwealth Catholic Charities; Richmond (VA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Retirement savings match

PTO and holidays

Medical, dental, vision insurance

Life insurance

Employee Assistance program

Virginia Credit Union membership

Job summary

Commonwealth Catholic Charities in Virginia provides housing-focused case management to individuals experiencing chronic homelessness, including those with addictions and mental illness. The role emphasizes collaboration with program participants to achieve housing stability and connect them to community resources, with a focus on cultural sensitivity and ethical professional conduct.

The case manager will maintain comprehensive case files, develop stabilization plans, and coordinate with social

Qualifications

• Bachelor’s Degree required with two years of related experience or equivalent education and experience.
• Valid driver’s license required.
• Experience in housing stability or homelessness services preferred.
• Strong interpersonal and written and oral communication skills.

Responsibilities

• Provide housing-focused case management to participants in the Supported Housing Program.
• Prepare and maintain complete case files and records.
• Create housing stabilization service plans with participants and track progress toward goals.
• Coordinate services with community agencies to address housing barriers.
• Assist participants in developing long-term housing goals and networks.
• Collaborate with landlords and housing liaisons to secure affordable rental opportunities.
• Maintain timely data entry and prepare reports for management.

Skills

Interpersonal skills

Decision making

Problem solving

Oral communication

Written communication

Microsoft Office

Driver's license

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

About CCC:Since 1923, Commonwealth Catholic Charities (CCC) has provided life-changing human services to vulnerable individuals and families throughout the Commonwealth of Virginia. CCC offers quality and compassionate human services to all people, especially the most vulnerable, regardless of faith. We are passionate about the work we do in our communities, providing 31 critical services at 7 locations throughout Virginia.CCC provides equal employment opportunities without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, or genetic information (including family medical history) in all aspects of employment including selection, job assignment, compensation, discipline, termination and benefits, except where there is a bona fide occupational qualification reasonably necessary to the normal operation of the agency.Commonwealth Catholic Charities is a drug-free and smoke-free workplace. Employment may be contingent upon successful completion of a drug screening and background check.SUMMARY: This position is responsible for providing comprehensive services to individuals experiencing chronic homelessness, and who may also be living with addictions and mental illness. The case manager collaborates with program participants to ensure long term housing stability and connections to community resources. Successful candidates are committed to ending homelessness and dedicated to CCC's mission of serving the most vulnerable in our community, including older adults, individuals with disabilities, LGBTQIA identifying individuals, and those traumatized by systemic inequities.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Provide housing-focused case management to households participating in the services offered by Supportive Housing Program.Prepares and maintains complete and accurate case files and case records.Creates housing stabilization service plans collaboratively with program participants and ensures progress towards the participant’s housing and financial goals.Coordinate services with appropriate community agencies to address housing barriers and complex needs of participants.Assist participants with developing long-term permanent housing goals and strengthening community networks.Coordinates with local social service agencies, health departments, and medical centers to ensure program participants are receiving services necessary to achieve personal goals.Conducts annual assessments and re-certifications to ensure households meet eligibility criteria and are progressing on service plan goals.Participates in staff trainings. May facilitate trainings to staff and volunteers, as assigned.Assists in developing community partnerships and resources.Collaborates with landlords and other housing liaisons to seek out cost effective rental opportunities for clients.Negotiates with landlords and other housing liaisons to reduce fees and/or avoid evictions.Ensures completion of appropriate safety inspections for client housing opportunities.Refers clients to other services and programs as needed.Enter all appropriate information into agency database in a timely manner.Processes check requests for rental and utility assistance with the finance department according to funding guidelines and program requirements.Creates and distributes all required reports in a timely manner and as directed by management.Represents the Agency in the community and workplace in a professional and ethical manner.Demonstrates sensitivity to the service population’s cultural and socioeconomic characteristics.Demonstrates strong interpersonal, decision-making, problem-solving, oral, and written skills.Utilizes a basic knowledge of Microsoft Office applications.EDUCATION and/or EXPERIENCE: Bachelor’s Degree required with two years of related experience or equivalent education and experience. Must have a valid drivers licenseFull-time Employee Benefits:Retirement savings – After one year of employment, the agency contributes 4% of your plan year earnings into a savings account for you and will match dollar-for-dollar up to 4% of salary if an employee makes contributions to the plan. That’s an 8% annual contribution to your retirement savings!PTO – earn 16 days off for vacation, sick, or personal time in your first year. This goes up to 22 days in your second year and keeps climbing every five years.Holidays – Enjoy eleven paid holidaysOther paid leave at no cost to employees – bereavement, short-term disability, long-term disability, paid parental leaveVirginia Credit Union membershipsEmployee Assistance program – Free services including five free confidential consultations with a mental health professionalMedical Insurance – a choice of 4 PPO plans for employee, employee + spouse, employee + child(ren), or family coverage. A portion of premiums subsidized by the agency.Dental Insurance – a choice of two dental plans for employee, employee + spouse, employee + child(ren), or family coverage. A portion of premiums subsidized by the agency.Vision InsuranceLife insurance – paid by agency with option to purchase additional coverageOther insurance benefits – flexible spending accounts including dependent care, health savings account (for qualified HDHP participants), legal resources