Housing Case Manager

Rural Resources Community Action; Colville (WA); On-site; USD 29,825 - 32,263; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

403(b) retirement plan

HSA/FSA

Paid vacation

Paid sick leave

Paid holidays

Job summary

Rural Resources Community Action in Colville, WA, is seeking a Housing Case Manager to support individuals and families with information, assessments and service planning within the Housing Department.

The role emphasizes client advocacy, coordination with housing providers, and access to community resources. It requires strong interviewing skills, data gathering, and commitment to helping clients secure stable housing and related services.

Responsibilities

• Conduct initial interviews to assess eligibility for services.
• Gather data to formulate housing assessments for clients and families.
• Assist clients to access resources directly or via referrals.
• Act as liaison between clients, families and professionals to implement plans.
• Provide budgeting, basic life skills, and landlord mitigation support.
• Perform other duties as assigned.
• Make reasonable accommodations for individuals with disabilities.

Job description

We're pleased to announce an opportunity for the position of Housing Case Manager (Colville, WA) within the Housing Department.

Location & Salary

• Location: Colville, WA
• Status: Full-Time
• Offered Wage Range: $21.65-$23.42 per/hr.
• Full Wage Range: $21.65 - $57.73 per/hr.

The full wage range reflects the maximum potential earnings available through long-term progression under the company pay structure and is included to comply with Washington State pay transparency requirements. Hiring offers for candidates are expected to fall within the listed Offered Wage Range.

Position Summary

Provides information, assistance and comprehensive case management services to individuals or families. Assesses needs, develops and monitors implementation of service plans, makes appropriate referrals and serves as a client advocate with other service providers. Service areas could include youth/family/parenting/elder services, employment/training, and emergency/transitional housing. Requires knowledge of related community resources and the laws and regulations specific to the area of service.

Benefits Information

• Medical and Dental insurance options for employees and families
• Vision and Life insurance as well as other auxiliary insurance options
• 403(b) retirement plan with up to 6% matching contribution
• Health Savings Account and Flexible Spending Account options
• 8 hours paid vacation per month during first year of employment
• 8 hours paid sick leave per month
• Eleven paid holidays per year

Essential Job Functions

• Complete the initial interviews with the client and their family to assess the client's eligibility for services.
• Gather relevant and useful data from the client, family, other agencies, and so on to formulate a housing assessment of the client and his or her family.
• Assist customers to access resources via direct assistance and/or referral.
• Act as a liaison between the client and his or her family and all relevant professionals, programs, and informal resources involved in the overall intervention plan to help the client make his or her preferences known and secure the services needed.
• Provide a wide variety of direct assistance including budgeting, basic life skill and landlord mitigation.
• Performs other duties as assigned.
• Reasonable accommodation may be made to enable individuals with disabilities.