Housing Benefits & Community Outreach Specialist

City of New York; New York (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

The City of New York's Public Engagement Unit seeks an Outreach Specialist (Community Associate) to connect New Yorkers with City services, using door-to-door canvassing, calls, and texting to identify needs and share housing benefits and other resources.

You will conduct Days of Action, maintain reports, coordinate with community groups, and support partner outreach across five boroughs, with a schedule Tue-Sat, 9:30am-5:30pm.

Qualifications

• High school graduation or equivalent with three years of experience in community work or related duties.
• Education and/or experience equivalent to the above.

Responsibilities

• Engage New Yorkers through outreach methods to assess needs and inform about City services.
• Provide ongoing case management to help access benefits, focusing on housing.
• Conduct outreach Days of Action and other community events.
• Maintain reporting and communication with supervisor.
• Liaise with community organizations and agency partners.
• Support partner outreach to provide resources city-wide.
• Assist with special projects as needed.

Skills

Excellent interpersonal skills

Written and spoken English

Spanish (plus)

Education

High school diploma or equivalent

Job description

The City of New York's Public Engagement Unit seeks an Outreach Specialist (Community Associate) to connect New Yorkers with City services, using door-to-door canvassing, calls, and texting to identify needs and share housing benefits and other resources.

You will conduct Days of Action, maintain reports, coordinate with community groups, and support partner outreach across five boroughs, with a schedule Tue-Sat, 9:30am-5:30pm.