Community Outreach Lead: Field Team Manager & Data-Driven

City of New York; New York (NY); Sur place; USD 56 000 - 72 000; Plein temps

Résumé du poste

The City of New York is recruiting a Community Coordinator to lead a small field team within the Public Engagement Unit. You will supervise 2–8 specialists, design outreach plans for each borough, and partner with community groups and city agencies to connect New Yorkers with vital services.

Hours are Tue-Sat, 10:30am-6:30pm. A baccalaureate degree and relevant community work experience are required; strong data literacy and bilingual English-Spanish skills are preferred.

Qualifications

• Minimum: Bachelor's degree and two years of community work experience; or high school diploma with six years of related experience; or equivalent combination with at least one year of experience as described.

Responsabilités

• Manage a team of 2–8 specialists, create team agendas and conduct periodic review meetings.
• Maintain ongoing reporting and communication with the TSU Outreach Manager.
• Evaluate programmatic needs and provide feedback on new processes; create team training to reinforce evolving standards.
• Build and maintain relationships with pre-existing stakeholders and initiate new relationships for programmatic needs.
• Analyze data to inform resource allocation decisions.
• Navigate and maintain electronic information in a collaborative database.
• Perform quality control measures through field checks, phone calls, and defined metrics.
• Create outreach plans for assigned borough and organize outreach events with community groups and city agencies.

Connaissances

Interpersonal skills

Verbal communication

Written communication

Bilingual English/Spanish

Formation

Bachelor's degree

Equivalent experience (6+ yrs)

Description du poste

The City of New York is recruiting a Community Coordinator to lead a small field team within the Public Engagement Unit. You will supervise 2–8 specialists, design outreach plans for each borough, and partner with community groups and city agencies to connect New Yorkers with vital services.

Hours are Tue-Sat, 10:30am-6:30pm. A baccalaureate degree and relevant community work experience are required; strong data literacy and bilingual English-Spanish skills are preferred.