Field Outreach Specialist — Housing Access for NYC

Bowery Residents' Committee, Inc.; New York (NY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical benefits and paid sick time

403(b) with employer match

Tuition assistance and career growth

Mission-driven team wellbeing

Job summary

Bowery Residents' Committee, Inc. is seeking an Outreach Specialist for a full-time, field-based role serving New Yorkers experiencing homelessness.

The position is 37.5 hours per week with 24/7 program support and may require travel across boroughs. You’ll conduct street-based outreach in transit locations, connect clients to housing and health services, document interactions, and collaborate with partner agencies.

Qualifications

• Strong communication, documentation, and interpersonal skills.
• Valid driver’s license and willingness to travel across boroughs.
• Basic computer skills.
• Experience in outreach, social services, or behavioral health preferred.

Responsibilities

• Conduct compassionate, street‑based outreach in transit locations.
• Connect clients to housing, medical, mental health, and substance use services.
• Complete brief assessments, provide escorts, and make referrals.
• Document outreach activity and client interactions.
• Work primarily at high‑need areas, including end‑of‑line stations.
• Collaborate with partner agencies and outreach teams.

Skills

Communication

Documentation

Interpersonal skills

Driver's license

Computer skills

Travel readiness

Job description

Bowery Residents' Committee, Inc. is seeking an Outreach Specialist for a full-time, field-based role serving New Yorkers experiencing homelessness.

The position is 37.5 hours per week with 24/7 program support and may require travel across boroughs. You’ll conduct street-based outreach in transit locations, connect clients to housing and health services, document interactions, and collaborate with partner agencies.