Housing Analyst

City of Alexandria; Alexandria (VA); On-site; USD 60,000 - 82,000; Full time

Job summary

City of Alexandria seeks a Housing Analyst in the Landlord-Tenant Division of the Office of Housing to plan, develop, and implement housing projects, policies and programs aligned with the Housing Master Plan. You will engage stakeholders, analyze data, and support programs aiding low-to-moderate income residents.

Role requires strong oral and written communication, independence, and teamwork within established policies. Evening/weekend meetings may be required.

Qualifications

• Four Year College Degree and three years of experience in affordable housing, urban studies/planning, public or business administration, community development, or a related field.
• Bilingual in English and Spanish preferred.
• Strong oral and written communication skills.

Responsibilities

• Receives, investigates, and facilitates resolution of landlord-tenant disputes under housing laws.
• Helps residents and landlords understand rights, responsibilities, and resources.
• Participates in implementation of the Housing 2040 Plan with other divisions.
• Ensures citywide communication and relocation assistance with guidance from the Housing Program Manager.
• Builds relationships with tenants, owners, developers, associations, ARHA, and agencies.
• Works with Project Based Rental Assistance participants on inquiries.

Skills

Communication skills

Data analysis

Stakeholder engagement

Teamwork

Initiative

Education

Bachelor’s degree

Job description

Housing Analyst

The Housing Analyst in the Landlord-Tenant Division of the Office of Housing helps to plan, develop, and implement housing projects, policies and programs that contribute to the Housing Master Plan targets and strategies. Examples of tasks include assisting with stakeholder engagement and communication; conducting data analysis and reporting; and participating in the administration of housing programs that support low-to-moderate income individuals and families in the City of Alexandria. Work is performed with considerable independence, initiative and judgment within established policies, procedures, and practices; involves both self-guided and teamwork; and requires strong oral and written communication skills.

The Opportunity

• Receives, investigates, and facilitates resolution of landlord-tenant disputes submitted to the Office of Housing through the application of relevant housing and fair housing laws and regulations, exercising sound judgment and problem-solving under pressure to assess complex situations and determine appropriate courses of action;
• Helps residents and landlords understand their general rights, responsibilities, and available resources and referrals, including when working with individuals in distress;
• Participates in the implementation of the Housing 2040 Plan in coordination with other Housing Divisions and Departments throughout the City;
• Ensures communication and relocation assistance citywide to impacted residents, with support and assistance from the Housing Program Manager;
• Builds and maintains effective relationships and partnerships with tenants, property owners/managers, developers, community associations, the Alexandria Redevelopment and Housing Authority (ARHA), non-profit housing developers, neighborhood and civic associations, and other local and regional government agencies to accomplish key goals of the City and Office of Housing;
• Works with the Housing Program Manager on various questions and concerns that arise from participants in the Project Based Rental Assistance Program (PBRAP);
• Creates and presents educational materials, trainings, and self-help resources for tenants, landlords, and community partners on topics including tenant rights, Fair Housing law, and available housing assistance programs;
• Participates in the preparation and presentation of staff reports, recommendations, and other necessary documents to the City Manager, City Council, boards, groups, and/or committees;
• Serves as staff liaison to designated boards, commissions, or advisory committees, as assigned;
• Performs related communications, analytical, and administrative work as required;
• Attends evening and weekend meetings as necessary

About the Department

The Office of Housing coordinates and administers City housing and housing-related programs and services and makes recommendations to the City Manager and City Council on housing policy and potential affordable housing investments. For a broader view of our City government click here, or for a broader view of the City of Alexandria click here.

Four Year College Degree and three years of experience in affordable housing, urban studies/planning, public or business administration, community development, or a related field to include coordinating and monitoring housing development projects and writing reports; or any equivalent combination of experience and training that provide the required knowledge, skills and abilities.

Bilingual in English and Spanish preferred.