Housing Compliance & Process Improvement Analyst

Housing Opportunities Commission; Silver Spring (MD); On-site; USD 73,000 - 122,000; Full time

Job summary

The Housing Opportunities Commission of Montgomery County seeks a Management and Compliance Analyst to manage and monitor compliance reporting and corrective actions across housing and non-housing programs.

You will guide system upgrades, implement new software, and coordinate staff training on processes and changes. The role requires independent judgment, strong problem-solving, and close collaboration with Directors and program supervisors.

Qualifications

• Requires 3+ years writing and implementing policies, developing risk management strategies, performing internal reviews.
• LIHTC and HCV certifications must be obtained within six months from date of hire.
• Knowledge of data management, data analysis, and data integrity.

Responsibilities

• Identifies compliance findings and provides management with analysis and recommendations to develop risk management strategies.
• Reviews existing processes within the agency and redesigns to streamline efficiency and reduce costs.
• Develops, oversees, and implements new or revised systems and methods of operation.
• Modifies and creates operational training manuals.
• Analyzes and interprets new Federal and State legislation, regulations, and policies; drafts policy initiatives as directed.
• Responsible for developing and updating the agency-wide Standard Operating Procedure.
• Participates in developing goals, objectives, policies, and control systems for programs and projects.
• Generates and monitors monthly quality assurance reports, including HUD reports.
• Identifies updates to Davis-Bacon, Section 3 and HOC Works for compliance and responds to inquiries from regulators.
• Complete semi-annual required reporting for Davis-Bacon and Section 3.
• Provide training to staff and external parties on HOC's practices and procedures for compliance.
• Perform other job-related duties as assigned

Skills

Policy knowledge

Oral & written communication

Independent work

Attention to detail

Interpersonal skills

Education

Bachelor's Degree in Public Admin / Business Admin or related field

Master's degree preferred

LIHTC and HCV certifications within 6 months

Tools

Microsoft Office Suite

Microsoft Visio

Microsoft Excel

Job description

Management and Compliance Analyst:

The Housing Opportunities Commission of Montgomery County (HOC) was established in 1974 to better respond to the County's need for affordable housing. HOC is authorized to acquire, own, lease, and operate housing; to provide for the construction or renovation of housing; obtain financial assistance from any public or private source to assist its housing activities; and arrange for social services, resident services and daycare.

Job Description:

This is a professional position responsible for managing and monitoring the compliance reporting, investigation, follow-up, development and implementation of corrective action in the housing and non-housing programs at the Housing Opportunities Commission of Montgomery County. The position will plan and manage upgrades to current software and the implementation of new software systems, as well as coordinate training programs to instruct staff on systems and procedural changes. In addition, the position is required to manage system data changes, special projects, and complete complex statistical analyses. The individual will serve as a technical expert on Agency systems and processes, policy and procedures development, form/letter revisions, Business Process Redesigns, and will perform document analysis to assess information to prepare reports and suggest areas of improvement and minimize agency risk.

The work is defined only by overall objectives and the employee uses independent judgment to resolve issues of concern and advises Directors and program supervisors of potential program implications and financial repercussions. Federal, State and local regulations and policies are available to assist in the work effort but do not cover all situations encountered, and the employee may occasionally be required to recommend changes and/or modify existing guidelines based on a review of cases or experience. The work involves problem solving and making decisions after considering several factors such as identifying compliance issues, assessing housing programs audits and legislative issues as they relate to housing program regulations, compliance, and reporting. The employee's work in this position could have a significant impact of the operation of the agency's housing and non-housing programs. The position requires significant interactions with individuals across various divisions.

Responsibilities:

• Identifies compliance findings and provides management with analysis and recommendations to develop and/or implement risk management strategies to guide towards continuous compliance with housing regulations, policies, procedures and timeframes.
• Reviews existing processes within the agency and redesigns to streamline for agency-wide efficiency or reduced costs, which include providing staff with final deliverables.
• Develops, oversees, and implements new or revised systems and methods of operation.
• Modifies and creates operational training manuals.
• Analyzes and interprets new Federal and State legislation, regulations, and policies; drafts policy initiatives as directed.
• Responsible for developing, reviewing, and updating the agency-wide Standard Operating Procedure.
• Participates in developing goals, objectives, policies, procedures, and administrative control systems for assigned programs and projects.
• Generates, disseminates, and monitors monthly quality assurance reports, including mandatory reports from the Department of Housing & Urban Development.
• Identifies and communicates any updates to Davis- Bacon, Section 3 and HOC Works to ensure businesses comply with the Davis-Bacon Act, Affirmative Action, and Prevailing Wage and responds to inquiries from Department of Labor, Federal and State agencies, and Auditors.
• Complete semi-annual required reporting for Davis-Bacon and Section 3.
• Provide training to internal staff and external parties on HOC's practices and procedures for compliance.
• Perform other job-related duties as assigned

Minimum Qualifications

Experience:

• At least three (3) years of experience in writing and implementing policies and procedures, developing risk management strategies, performing internal reviews, and identifying compliance problems that call for formal attention.
• LIHTC and HCV certifications must be obtained within six months from the date of hire;
• Knowledge of data management, data analysis, and data integrity.

Education:

• Graduation from an accredited college or university with a Bachelor's Degree in Public Administration, Business Administration or related field; Master's degree preferred.

Knowledge, Skills & Abilities:

• Must have knowledge of federal, state and local laws and regulations pertaining to subsidized housing;
• Must possess excellent oral and written communication skills;
• Ability to work independently and exercise good judgment;
• Must be accurate, detail-oriented, and have the ability to meet deadlines;
• Good interpersonal skills and the ability to interact with people of varied backgrounds;
• Basic knowledge of computer graphic applications preferred.
• Must be proficient in Microsoft Office Suite products. Basic knowledge of computer graphic applications such as Microsoft Visio, advance proficiency preferred.

* Grade 24- Min: $73,389 / Mid: $97,603 / Max: $121,817 | Salary determined by departmental budget- Offer commensurate with experience

HOC is an equal-opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. HOC promotes a drug-free workplace.

HOC conducts criminal background checks, employment reference checks, and where applicable, reviews driving records to determine employment suitability. Selected applicants will be required to submit to pre-employment drug and alcohol screening. Employment is contingent upon drug and alcohol test results.