Housing Advocate & Case Manager

Pacific Clinics; Pasadena (CA); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Benefits from day one

Medical, dental, vision

401K match 4%

Paid time off

Job summary

Pacific Clinics is seeking a Housing Monitor to work under the Housing Supervisor, providing client advocacy, case management, benefit establishment, and linkage to mental health/substance abuse services as needed.

The position requires strong communication, intake and documentation, and coordination with external agencies to support clients and ensure program compliance. High school diploma with related experience is required; bilingual ability and CPR/First Aid certification are preferred.

Qualifications

• High School Diploma or GED required and two (2) or more years of related experience.
• Experience in social service or related fields preferred.
• Bilingual skill in the appropriate language for the Clinics' clients is highly preferred.
• Current CPR/First Aid Certification is required (or willingness to obtain).
• Must pass DOJ/FBI background check.

Responsibilities

• Promotes a strength-based environment that helps clients achieve their goals.
• Monitors client compliance with program rules and policies.
• Conducts intakes, screenings, and client move-ins/move-outs.
• Provides case management support, including independent living skills and benefits linkage.
• Uses de-escalation and crisis intervention techniques when needed.
• Maintains cleanliness and sanitation of common areas, kitchen, restrooms, and client rooms.
• Completes all required documentation (incident reports, logs, HMIS entries) in compliance with regulations and timelines.
• Coordinates with outside agencies to assist clients in accessing benefits and services.
• Participates in meetings, trainings, and program development.
• Communicates effectively with diverse client population.

Skills

Case management

De-escalation

Communication

Client advocacy

Education

High School Diploma or GED

Tools

HMIS

Job description

Pacific Clinics is seeking a Housing Monitor to work under the Housing Supervisor, providing client advocacy, case management, benefit establishment, and linkage to mental health/substance abuse services as needed.

The position requires strong communication, intake and documentation, and coordination with external agencies to support clients and ensure program compliance. High school diploma with related experience is required; bilingual ability and CPR/First Aid certification are preferred.