Housing Access Navigator: Move-in & Stabilization

JWCH Institute, Inc.; Los Angeles (CA); Sur place; USD 54 000 - 55 000; Plein temps

Avantages offerts par ce poste

Monthly health premium allowance

Health Savings Account (HSAs)

Paid time off & holidays

401(k) Profit Sharing plan

Disability & Life insurance

Résumé du poste

JWCH Institute, Inc. in Los Angeles, CA is seeking a Housing Navigator to help clients identify, apply for, and obtain permanent housing while coordinating move-in activities.

The role uses Housing First, harm-reduction, and trauma-informed approaches to support clients and partners with landlords and housing programs. Requirements include a degree in social work or related field, 1 year of housing navigation or care coordination, knowledge of Section 8 and other subsidies, and proficiency with

Qualifications

• AA or bachelor’s degree in Social Work, sociology or related field with at least 1 year experience in care coordination/housing navigation.
• High School Diploma or GED with at least 2 years’ experience in housing navigation or similar responsibilities (Certified Community Health Worker recommended).
• Housing Navigators have extensive knowledge of Public Housing Authority and Housing subsidy (i.e., Section 8, Shelter, VASH).
• Experience with individuals who have multiple chronic conditions, SUD, Mental/Behavioral Health issues or homelessness.
• Electronic Health Record experience and data entry skills required.
• Proficient in Word, Excel and PowerPoint.
• Good communication and customer service skills.

Responsabilités

• Develop and maintain individualized Housing Search Plans (HSPs) in collaboration with clients.
• Review and update Housing Search Plans regularly to reflect progress and changes.
• Identify permanent housing options including Section 8, VASH, PSH, affordable units, and market-rate housing.
• Conduct ongoing housing searches for opportunities aligned with client needs.
• Coordinate and schedule housing viewings with landlords and clients.
• Provide reminders and coordinate accommodations for housing viewings and appointments.
• Arrange transportation for housing viewings, lease signings, and related appointments.
• Maintain a directory of housing resources, units, and landlord contacts.
• Assist clients with housing applications and required documentation for eligible programs.
• Maintain client records and HMIS entries per policies.
• Provide follow-up and housing retention support and document outcomes in the client record.
• Engage with community organizations to identify housing opportunities and connect clients to services.
• Attend CES and other partner meetings to coordinate services.
• Participate in required trainings and safety/compliance activities.

Connaissances

Public Housing Authority knowledge

Housing navigation experience

Electronic Health Records

Data entry skills

Customer service skills

Microsoft Word

Microsoft Excel

PowerPoint

Experience with homelessness

Formation

AA/BA in Social Work or related field

High School Diploma or GED + 2 years housing navigation experience

Certified Community Health Worker recommended

Outils

Microsoft Word

Microsoft Excel

PowerPoint

Description du poste

JWCH Institute, Inc. in Los Angeles, CA is seeking a Housing Navigator to help clients identify, apply for, and obtain permanent housing while coordinating move-in activities.

The role uses Housing First, harm-reduction, and trauma-informed approaches to support clients and partners with landlords and housing programs. Requirements include a degree in social work or related field, 1 year of housing navigation or care coordination, knowledge of Section 8 and other subsidies, and proficiency with